Group Ticket Cancellation Policy: You may return up to 10% of your original order for a
refund, no fewer than 15 days prior to your game date. Tickets must be returned to the
Group Sales Department by this deadline. Refunds will be issued onto the purchasing
credit card or by check.
Catering
Catering is provided exclusively by Delaware North Companies Sportservice. Menus are
available upon request from the Group Sales Department or Delaware North Companies
Sportservice. For catering related questions, please call 410-659-0812.
A 10% non-refundable deposit is required at the time of reservation of all prime games.
Prime games include Opening Day, Phillies, Red Sox and select games versus the Yankees.
Gift certificates are available for purchase through the Group Sales Department or the
Box Office. They can be redeemed for future game tickets, at Oriole Park concession
stands and merchandise stands. Gift certificates are redeemable for one year from the
issue date and are available in denominations of $1, $5, $10, $20, $25 and $50.
The Orioles make every effort to play each game on its scheduled date. Should weather
cause the postponement of the game, an announcement will be posted on Orioles.
com and be communicated by local media. A game-specific exchange policy will be
announced at that time or shortly thereafter.
Make your group outing extra special with an in-game visit from the Oriole Bird. Bird
visits are $75 and all proceeds will benefit the Baltimore Orioles Charitable Foundation.
There are a limited number of visits for each game.
General parking is available on a day of game basis in Lots F, G and H. Limited parking
may be offered in Lots B and C on a first-come, first-served basis, subject to availability.
Bus parking may be purchased in advance of your group outing for $25. Please order at
least 10 business days prior to your game to allow for delivery of the parking pass. Bus
parking is also available day of game for $30.
Payment
Full payment is required no later than 30 days after receiving your group invoice. Tickets
will be issued once final payment has been received.
Player Appearances
To arrange a former player appearance for your group event at Oriole Park, please
contact Jennifer Steier, Orioles Alumni Affairs Assistant, at 410-547-6144 or jsteier@
orioles.com.
Fans may recognize that special person's birthday or anniversary on Oriole Park's
centerfield video board. Please call 888-848-BIRD at least 48 hours in advance to
schedule your Scoreboard Surprise. Scoreboard Surprises are $25 and all proceeds will
benefit the Baltimore Orioles Charitable Foundation.
Scoreboard Welcomes
A Scoreboard Welcome is complimentary with your group ticket purchase. You may
provide your group's name to your Group Sales Representative when reserving your
ballpark outing. Subject to approval, this name will appear on the centerfield video board
at the end of the 2nd inning.
Teams 
