Please notify us in writing by mail, fax at (773)404-4014 or by e-mailing your Season Ticket Representative if your contact information changes. Please note that Season Tickets are non-transferable.
Please remember your tickets are like cash and they should be kept secure. Make sure your tickets are in a safe place at all times.
Duplicate tickets will be provided to season ticket holders as follows:
In each case, only the season ticket holder of record may request duplicates by calling (773) 404-4080.
In the event a game is cancelled due to inclement weather, or circumstances beyond our control, please check our website at www.cubs.com or contact the ticket office for instructions on how to proceed with your raincheck. Please retain your ticket stubs as you may be required to submit them for a refund.
Daily Plan - Holders will be entitled to purchase one ticket for each postseason game for each seat held. Relocations will be necessary in some areas.
Budweiser Bleacher Daily Plan - Holders will be entitled to purchase one ticket in the Budweiser Bleachers for each postseason game for each seat held. Budweiser Bleacher seating will be assigned seating during the playoffs.
Combination Plan - Holders will be entitled to purchase one ticket for each seat held to each of two postseason games in each round. Relocations will be necessary in some areas.
Double Play Plan - Holders will be entitled to purchase one ticket for each seat held to one postseason game in each round. The Double Play Plan will be relocated to Reserved Budweiser Bleachers during the postseason.
*Seat locations for the postseason games for Daily & Combination Plans may be different from regular season seats, although every effort will be made to minimize relocations.
Our text messaging service will continue to allow you to call our attention to issues in the ballpark without leaving your seat. Text us at 88019 with the keyword FAN and a description of your seat location and issue and we will respond to your request as soon as possible.