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Welcome parents and guardians of Reds Rookies baby club members! Do you have questions about your Reds Rookies membership? Read below for answers.

Reds Rookies Frequently Asked Questions
What ages are recommended for a Reds Rookies membership?

We recommend the Reds Rookies membership for children ages 3 and under. If your child is older than 3, we recommend the Reds Heads Kids Club for ages 3-12, and if you know Reds fans age 13-18, we recommend they join Club Red. Find information on Reds Heads and Club Red be following the links below.

How long is my child considered a member of Reds Rookies?

Your child can be a member of Reds Rookies through age 3. You do not need to purchase the membership again every year.

How do I purchase a membership?

You can purchase a membership online, right here at reds.com/rookies. Click "Order Reds Rookies Membership Kit," and complete the purchase process. There is a $1 convenience fee and $8 shipping fee for each membership ordered online.

You can also purchase the memberships at the Fan Club Booth during any home game throughout the season or at the Great American Ballpark front office lobby Monday through Friday, 9am-5pm on non-game days and 9am- 3pm on game days.

How long will it take for my online order to arrive?

It typically takes 2 weeks for online orders to arrive. They are shipped individually using standard US ground mail service.

What does it mean to activate the membership and how do I activate it?

Activating your membership gives you access to the full benefits of Reds Rookies and ensures that we have your correct contact information to keep you updated on club news. This is especially important for people who purchased the membership at Kroger or received it through a TriHealth hospital.

To activate your membership visit reds.com/rookies and click "Activate Reds Rookies Membership Kit." Fill out the information requested and submit the form. The activation code that is required is the unique 6 character code in your Reds Rookies voucher booklet.

Is the ticket voucher for the child or for the parents?

The ticket voucher can be used by the parents. Children 3 years of age and under do not need a game ticket if they will not be occupying a stadium seat.

How do I redeem the ticket offer?

If you purchased the membership at the ballpark, you received your free tickets at the time of purchase.

If you purchased the membership online, at Kroger, or received it through a TriHealth Hospital, you will redeem your ticket offer online. Follow the "Redeem Tickets" link on reds.com/rookies. Choose a game date and enter the unique 6 character code in your voucher booklet into the "Offer Code" box. Then complete the online process. If you are redeeming multiple Reds Rookies ticket offer codes, you will need to go through the process for each code individually. You can purchase seats together by using the interactive seat map.

If I am having trouble redeeming my Reds Rookies ticket offer what should I do?

Please call 513-765-7400 for assistance with redeeming ticket offers.

How do I RSVP for the ballpark experiences?

Visit reds.com/rookies and follow the link that says "RSVP for Reds Rookies Events." Use the six character code in your Reds Rookies voucher booklet and choose the date you would like to attend. Choose your date carefully. Once you make your selection, you will not be able to change it. If you are RSVP'ing for multiple members, you will need to go through the process using each code individually.

Does my member get to attend multiple ballpark experiences each season?

You and your member can attend only one of the baby parades and only one of the player/mascot photo sessions per season.

Do I have to pay for any of the ballpark experiences?

Adult participants in the baby parade are required to have a valid game ticket. You do not need a game ticket to attend the player/mascot photo session, but all adult participants are required to pay a $5 Reds Hall of Fame admission fee.

If I am taking my child to a ballpark experience and a sibling, friend, or relative who is not a member wants to attend, is that ok?

We do keep our Reds Rookies experiences exclusive to members only. The immediate family of the child will be able to participate in the parade and photo session, but we must limit it to that.

How do the pregame parades work?

On the day of a baby parade, Reds Rookies members and family/friends are encouraged to enter the ballpark early (gates will open for members before they open to the general public). In the Kroger Fan Zone we have music, sponsor booths, and contests for you to have some fun! About 1 hour prior to the start of the game, we will ask all parade participants to line up, in the Kroger Fan Zone and we will lead you onto the field. You will be able to walk around the warning track with your child as fans in the stands look on. After the parade, we will lead you back to the Kroger Fan Zone to head to your seats to enjoy the game.