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Rockies Season Tickets

2013 SEASON TICKET EXCHANGE PROGRAM

You may exchange your tickets in person at the Coors Field Ticket Office, Colorado Rockies Dugout Stores or by mail:

Colorado Rockies Baseball Club
Season Ticket Exchange Program
2001 Blake Street
Denver, CO 80205-2000

  • There is a $5.00 handling fee per order for Future Exchanges, payable by cash, check or credit card only.
  • There is a $1.00 per ticket fee for Past Exchanges, payable by cash, check or credit card only.
  • There are no cash refunds.
  • There are NO RE-EXCHANGES.
  • Ticket exchanges will be done on a first-come, first-served basis.
  • Remember: Use this program for group outings with friends, family, employees and other social events.

FUTURE EXCHANGE PROGRAM

  • The Future Exchange Program will have 70 available exchange dates for the 2013 season. The following games are excluded: April 5 (Opening Day), May 7-9 (Yankees), July 3-4 (Fireworks), July 19-21 (Cubs) and September 24-25 (Red Sox)
  • Tickets must be returned to the Rockies at least 24 hours before the game you cannot attend.
  • We will attempt to make all ticket exchanges on a dollar for dollar basis; however, availability may be limited for some games. In the event we cannot seat you in the same price range as your Season Tickets, you will be seated in the next best available location. As some games sell out, we cannot guarantee availability for all of the exchange dates (see below for examples of future exchanges).
  • If any exchange is done by mail and received less than 7 days prior to the game, tickets must be picked up at the Will Call windows at Coors Field. Picture identification will be required.
  • Parking passes may also be exchanged for any of the exchange dates by following the above procedures. Lots A and B are available for exchange; the MVP and West Lots are not.

Future Exchange Example 1: A Season Ticket Holder turns in 4 Infield Box tickets at a price of $38.00 per ticket giving them $152.00 in ticket value. The Season Ticket Holder would like to upgrade their seats to the Infield Club at a cost of $41.00 per ticket a total cost of $164.00. The Season Ticket holder would owe the $12.00 difference in ticket value plus the $5.00 exchange fee. Total paid by the customer in this scenario $17.00.

Future Exchange Example 2: A Season Ticket Holder turns in 4 Midfield Box tickets at a price of $30.00 per ticket giving them a $120.00 in ticket value. The Season Ticket Holder would like 15 tickets in Lower Rightfied at a cost of $8.00 per ticket a total cost of $120. In this scenario the value of the Season Tickets is equal to the value of the exchanged tickets so the cost to the Season Ticket holder would be the $5.00 exchange fee. Total paid by the customer in this scenario $5.00.

PAST EXCHANGE PROGRAM

  • The Past Exchange Program has 19 available exchange dates. Any unused tickets from games that have already been played may be exchanged for July 22-25 (MIA), August 12-14 (SD), August 26-28 (SF), August 30-September 1 (CIN), September 2-4 (LAD) September 16 & 19 (STL) and September 22 (AZ)
  • All ticket exchanges will be done on ticket for ticket basis with a $1.00 per ticket service fee. As some games and price levels may sell out, we cannot guarantee availability for the exchange dates.
  • Past parking is not eligible to be exchanged.

Please call the Season Ticket Hotline Monday-Friday 9:00 a.m.-5:00 p.m. MT with any questions, (303) 312-2222. Or email at seasontickets@coloradorockies.com.