If a game is postponed for any reason, please read the following important information.
In the event a regulation game, as defined by Major League Baseball, is not played for any reason, all guests are advised to check Astros.com, the official Astros Twitter account (@ASTROS) or call (877)-9ASTROS for information on the date of the postponed game. Even in inclement weather, the Astros will make every effort to play games as scheduled. Your ticket will constitute a rain check that can be used in the following ways:
New Game Day OR Day/Night Doubleheader:
If a postponed game is rescheduled on an off day or as a day/night split doubleheader (two separate games scheduled with a significant break on the same day), then the original ticket is valid for the rescheduled game and does not need to be exchanged. If you possess a ticket to a postponed game and plan to attend the rescheduled game, simply hold onto your original ticket and present it for admission to the rescheduled game. If you access your ticket digitally, your ticket can be found under the new game date when logging into www.astros.com/mytickets or through the MLB Ballpark app.
If a postponed game is rescheduled as part of a traditional doubleheader (one ticket is valid for both games with approximately 30 minute break in between), you will receive the option to receive a replacement ticket to the postponed game (subject to availability) or you may exchange your ticket for a future 2016 regular season game (subject to blackout dates and availability). All exchanges must occur prior to the make-up game. Once the make-up game begins, you will no longer be able to exchange your tickets.
If for any reason an Astros home game is canceled or moved to another venue, please check this website for credit and/or refund options.
Group/Suite/Secondary Market Ticket Policies
Group/Suite Tickets: Group and Suite Tickets are subject to the same policies as described above, subject to availability. Please contact the Ticket Sales & Service Team for questions at (877)-9ASTROS.
StubHub/Secondary Market Ticket Purchases: For tickets purchased via StubHub or another reseller, please refer to the help section of the site from which you purchased your tickets for details pertaining to postponed, rescheduled or cancelled events.