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Royals Memories & Seat Upgrades

MLB.com Ballpark®

Get closer to the action at Kauffman Stadium with a new program that offers one-of-a-kind fan experience opportunities through Royals Memories. The program, available exclusively through the MLB.com Ballpark® application for Android and iPhone devices, allows fans to purchase unique on field experiences such as the Royals Batting Practice Experience, Game Ball Presenter and a Post-Game Photo on the Field. Game ticket required to participate in experiences.

In addition, fans may continue to use the Seat Upgrade feature via MLB.com Ballpark® to upgrade seats to any available seats in a new location. Upgrade opportunities open beginning 30 minutes prior to each home game. Royals Season Ticket Members will be given priority access to upgrade seats 60 minutes prior to first pitch.

Royals Memories are constantly being added, but here are some current examples:
  • Royals Batting Practice Experience
  • Game Ball Presenter
  • Post Game Photo on the Field
  • Post Game Fireworks on the Field

View screen shots of the Royals Memories process when you click "Upgrades" in the MLB.com Ballpark® App.

LOG IN: Download and open the MLB.com Ballpark app on your phone. Log in to or create an MLB.com Ballpark account. Select the Royals as your team and tap "Upgrades" on the main page.

Royals Memories - Step 1

PURCHASE: Select an upgrade for an upcoming game and purchase with a credit card.

Upgrades not available? Sign up for notifications and we'll text you when they go on sale!

Royals Memories - Step 2

ENJOY: On gameday, return to the Upgrades section of MLB.com Ballpark app and tap Fan Hub. Simply tap your upgrade and follow the instructions to redeem!

Royals Memories - Step 3
How and when can I view available Royals Memories?
All available Royals Memories are housed in the MLB.com Ballpark® Smartphone Application for iPhone and Android users. They are released at least 2 days prior to every homestand at Kauffman Stadium. Royals Memories are subject to availability and are always changing, so please make sure to visit your MLB.com Ballpark® App often.
I don't have an iPhone or Android smartphone. Can I still take part in Royals Memories?
Yes. You can still access Royals Memories by calling (816) 504-4297.
I secured a postgame memory, but my battery is dying. Help!
No worries! New in 2014 you can visit one of the many smartphone charging stations located inside Kauffman Stadium. Ask the nearest usher or Royals representative for the closest charging station to your location.