The Relocation and Upgrade process for the 2013 season will take place from December 11th through December 13th, 2012. As a reminder, the entire relocation and upgrade process will take place online. We strongly urge you to read this page in its entirety to ensure a smoother relocation experience.Relocation & Upgrade Information
Relocating or upgrading your seats online is literally as easy as clicking on the seats you want, putting it into your shopping cart, and finalizing the order. It is important to note that your current seating location will not be released until you confirm the selection of your new seats AND confirm the release of your old seats on the confirmation page of the seat selection sales flow. You will also have the option to simply add seats on to to your account, but you will be limited to 4 additional seats for 2013 should they be available.
You will need your personal Account Number and PIN in order to access the Relocation and Upgrade website. However, it is important to note that only one person at a time can be logged on to the website with your personal Account Number and PIN. Your relocation date is listed on the email you were sent; you will be allowed to enter the site 30 minutes prior to your selection time.
Please note that you may need to download a free version of Java and/or Flash software in order to view the seat relocation and upgrade tool on your computer. There is a link to download each of these free pieces of software at the bottom of each page of the Relocation and Upgrade website.
Site Access & Helpful Video Tutorial
We strongly recommend that you familiarize yourself with this website prior to your designated time, as we have made enhancements to the site to improve the customer experience. Simply follow the link below and log-in using your Account Number and PIN. Once you are logged in to the site there is a very helpful video tutorial available on the My Account page.
Important Post-relocation and Payment Information
If you choose to make no changes to your existing seat holdings no further action is required regarding payment. Payment for your 2013 season tickets will occur as you originally directed.
Should you make any changes to your seat location or add additional seat locations to your account, you will not be required to submit payment for any new seats at the time of selection. If you successfully upgrade or relocate your seats it will take 2-3 weeks for the new seats to be reflected on your account - including your My Twins Tick4ets account. You will have 2 options to pay for your new seat holdings, either directly with your account representative or online through your My Twins Tickets account. Regardless of which payment option you choose, payment for your new seat holdings must be submitted by February 4th, 2013.
If you wish to pay for your seats online either in full or through our Interest Free Easy Pay Plan you can log-in to your My Twins Tickets account between January 3rd and February 4th and submit your payment. If your current 2013 order is enrolled in the Interest Free Easy Pay Plan, you will be required to enroll your new seat holdings into the Interest Fee Easy Pay Plan by February 4th. Any payments made towards your Season Ticket Account prior to or during the relocation process will be credited to your Season Ticket Account prior to January 4th, 2013.
By utilizing the online tutorial and reviewing the information sent to you, we're confident that you'll be in a position to quickly and easily relocate or upgrade your seats for 2013. However, as this process unfolds, please don't hesitate to contact the VIP Season Ticket Holder Phone Line at 612-370-4575 if you have any questions, or if you require handicap accessible seating.
Thank you for your outstanding support of the Minnesota Twins, and we hope you are as excited as we are for another year of outdoor baseball at America's #1 ballpark... Target Field!