Frequently Asked Questions

About

Q: What is MLB All-Star FanFest?

A: MLB All-Star FanFest is the largest interactive baseball theme park in the world. For five days, baseball and softball fans have the opportunity to meet MLB Legends, get free autographs, receive daily giveaways and more. Fans can also participate in baseball training drills, test out their batting skills, view hometown memorabilia and artifacts from Marlins' history, along with a collection of official awards and trophies of Major League Baseball including the World Series, Home Run Derby and All-Star Game MVP and get their photo taken with the World's Largest Baseball signed by Ted Williams, Hank Aaron, Derek Jeter, Yogi Berra, Willie Mays and others. Fans also have the opportunity to purchase official 2017 MLB All-Star Game souvenirs in the MLB.com Shop.

Admission

Q: Does my ticket allow me to re-enter MLB All-Star FanFest after I leave?

A: There is no re-entry with a standard general admission ticket. Once you are inside the event, you will not be able to leave and come back at a later time or day.

Q: Can bats be brought into MLB All-Star FanFest?

A: Full-size bats will not be allowed into the event, but mini souvenir bats are allowed.

Q: Can I bring a backpack into the event?

A: Backpacks are NOT allowed into the event, but you are able to bring a different type of bag as long as it does not exceed 16"x16"x8".

Q: Can I enter MLB All-Star FanFest at another time other than what my ticket states?

A: Fans may enter the event after the stated time on the ticket on the same day the ticket is for. However, fans may not enter MLB All-Star FanFest prior to the stated time on the ticket. Staggered entry times are an important part of the show so we can ensure everyone has a pleasant experience. For example, fans holding a Sunday ticket with an entry time of 12:00pm may enter anytime on Sunday at or after 12:00pm, but not prior to 12:00pm. Once you enter the show floor, you may stay as long as you would like.

Q: What day of the week is best to visit?

A: Saturday and Sunday are the busiest days. Please consider attending MLB All-Star FanFest on a Friday, Monday or Tuesday.

Q: What are the event hours?

A: 9 a.m. - 8 p.m. from Friday, July 7 - Monday, July 10 and 9 a.m. - 6 p.m. on Tuesday, July 11.

ATM

Q: Are there ATMs inside MLB All-Star FanFest?

A: ATMs will be available throughout the show floor.

Autographs

Q: Can I bring personal items for autographing into MLB All-Star FanFest?

A: Items such as baseball cards, baseballs, jerseys and photos are allowed, but autographs are limited to one per person at one time. Full-size bats will not be allowed into the event, but mini souvenir bats are allowed. Items to be signed by players are subject to change based on player restrictions.

Q: Will we be able to meet players?

A: The Live Radio Autograph stages are great places for you to meet former players and get free autographs. In addition, we've had many current players participate at previous MLB All-Star FanFest events including Josh Hamilton, Justin Upton, David Ortiz, Derek Jeter, David Wright, Jose Bautista, Jose Reyes, Andrew McCutchen and Bryce Harper among others. These players have hosted clinics on the Diamond, held Q & A sessions in the All-Star Clubhouse and more.

Q: When do we know which players will be signing/appearing at MLB All-Star FanFest?

A: Two weeks prior to the event, the Legends schedule will be available on allstargame.com. It will highlight player appearances and autograph session days and times. Check out our Facebook and Twitter pages for updates. All appearances are subject to change.

Q: Can I get autographs at Q&A Sessions or Photo Ops?

A: Autographs will only be offered at designated autograph areas.

FanFest Experience Pass

Q: What is the FanFest Experience Pass?

A: The FanFest Experience Pass is a program that allows fans to use their smart phones or a QR Code to check in at various attractions to enter to receive prizes, share moments via social media with friends and family.

Q: How do I register for the Experience Pass?

A: Fans can register for the experience pass prior to the show at allstargame.com or they can register onsite at the event.

Q: What type of prizes can fans win by registering for the Experience Pass?

A: Fans can win prizes by checking in at various locations on the show floor. Prizes range from caps, key chains, autographed baseballs to All-Star Game tickets.

Food and Beverage

Q: What type of food will be offered at the concession stands?

A: Traditional ballpark fare such as hot dogs, hamburgers, pizza, popcorn, pretzels and more!

Q: Can I bring outside food into the event?

A: Outside food cannot be brought into MLB All-Star FanFest. Concession stands and vending machines are available inside the event. See below for exceptions.

Q: If I have a food allergy or severe health condition, may I bring in my own food?

A: Yes. Please see a volunteer or uniformed staff near the entrance of the event to inform them about your allergy or health condition.

Q: Is baby food/formula allowed into the event?

A: Yes.

Payment Types

Q: Are credit cards accepted?

A: Credit cards will be accepted at the Box Office, MLBshop.com Store and at various concession stands and vendors. Look for the MasterCard logo, the preferred card of Major League Baseball, at these locations.

Photography

Q: Are cameras and video cameras allowed into MLB All-Star FanFest?

A: Yes, fans are encouraged to bring cameras and video cameras to capture moments and share with family and friends via social media. However, selfie sticks are not permitted.

Tickets

Q: Where can I purchase tickets to MLB All-Star FanFest?

A: MLB All-Star FanFest tickets can be purchased through the Marlins Park box office, at Miami Beach Convention Center during MLB All-Star FanFest show days (based on availability) or online at allstargame.com. Click here to purchase tickets.

Q: Are discounted tickets or family packages offered?

A: Yes, we offer discounted tickets to children (12 and under), seniors (65 and over), college and military personnel as well as Family Pack and other discounted ticket packages at allstargame.com. Check out our Facebook and Twitter pages periodically for special deals!

Q: Is my ticket good for one day or all event days?

A: Each ticket is good for the day and time that is stated on the ticket unless it says "Good Any Day Any Time". For fans who would like to attend all event days, a five day paperless ticket is available. Click here to purchase tickets.

Q: What does my ticket entitle me to?

A: All activities are included in the price of admission with the exception of souvenirs and food & beverage. Activities include interactive attractions & professional clinics on the MLB Diamond, free autographs from Major League Legends and the many giveaways from corporate partners of Major League Baseball.

Q: Do I need a ticket for a 2 year old child?

A: Yes, children two and over will need to purchase a ticket for the event. Children's tickets are $25 for one day admission, but there are Family Packs and other discounted ticket packages that will provide additional savings.

Q: Can I exchange my ticket for a different day?

A: No, tickets are only good for the day stated on the ticket.

Waiver Station

Q: What is the different waiver stations spread throughout the show floor? Do I need to sign one?

A: Waiver stations are placed throughout the show floor near the attractions that require waivers to be signed before participating in the attraction. Our waiver system is tablet-based and there are volunteers nearby to assist in the process.

All fans need to fill out a waiver to participate in activities on the show floor. For anyone 17 or younger, a guardian or parent will need to fill out a waiver on the child's behalf.