FREQUENTLY ASKED QUESTIONS
We won’t tell you which MLB® team is the best ever, but we can answer most of your other questions. HELP WITH TECHNICAL REQUIREMENTS If you are experiencing technical difficulties, your software/hardware configuration may not be up to date or supported. Please ensure that your Web Browser and/or Adobe Flash Player is updated as follows: Browser Requirements PC: Internet Explorer 6 or Mozilla Firefox Mac: Safari or Mozilla Firefox Plug-in Requirements
Adobe Flash Player 7.0 and higher (click here to download the latest version) HELP WITH MY PASSWORD Creating a Password For security purposes, you will need to register a password of your choosing. Please make a note of your password. Your password is Case Sensitive and must be submitted exactly as you entered it during registration. Forgotten Password If you return to the site and can’t remember your password, please click the “Forgot Password” link in Registration. This link is also found on the login screen in I would Be A: or in the Gallery. You will be asked to provide your E-Mail address. Be sure to enter the E-Mail you used for registering. We’ll send you a password reminder to your inbox from support@mastercard.com, so be sure its not misplaced in your SPAM box. HELP WITH I WOULD BE A: No Sound If you have no speakers or can’t hear Joe Buck for some reason, do not fret. All the instructions are written in each step. The first step is to select your team, then follow the written instructions from there. Minimum Video Length You won’t be able to move onto Step 3 without having at least 25 seconds worth of clips chosen for your favorite team. If you’re insistent on having only 9 seconds of clips, consider repeating them for emphasis, perhaps. Adding Music You must select a music track to move onto Step 4. If you don’t want any music distracting from your powerful, inspiring narration, select the “No Music” track, and we’ll be silent while you tell your story. Adding Your Voice In step 4, you’ll need to call in to record your narration. You can’t skip this step, because this is what MLB® Dreams is all about: Your Story. Be sure to leave your screen up and running when calling, you don’t want to have to start over. Joe Buck will walk you through the process when you call in. You will only have 2 chances to record or re record, so make sure you’re ready. If you don’t get it right in those 2 chances, start at step one again, and you’ll get a new PIN by time you reach step 4. When you’re ready to submit it, just hang up, and it should be ready to review in a few minutes. Look to see the “Voice Added” box to changed to checked, and that’s when you can preview your video with your own voice, and move onto step 5. Submitting Your video will be ready to view the within 48 hours. We will send you a confirmation E-Mail so you know when to start voting on your video, and to tell your friends to do the same. If your video does not get approved, and you don’t see it after 48 hours,we suggest you try again, because you can make as many tribute videos as you want here at MasterCard’s MLB® Dreams. Winners The weekly winner got the most votes from fans like you. Of those weekly winners, Joe Buck, MasterCard, and MLB® will get together and select the Grand Prize winner. This lucky fan will get a trip to a 2007 World Seriesâ game with 3 guests, and a behind-the-scenes look at perhaps the best job around: being Joe Buck at the World Series. Be sure to check out the Official Rules, and Prizes to get more details. HELP WITH GALLERY Viewing When viewing videos, you can sort them by a whole range of categories. To play a certain video, click on the play icon in the middle of the screen. You can vote at anytime during the video. Voting To vote, just select the star rating you think that video should get. Voting starts July 16th, so that we have a week’s worth of entries for you to view. If you’re not logged in or registered, a screen will pop up prompting you. When you’re done with the login or registration, you can come right back to the video you were watching. You can vote and view fan’s entries as often as you want. But only the first ten of those votes will count as entries for a chance to win the daily Instant Prize of a $50 MLB®.com shop Gift Code. Learn more in the Official Rules. If you’ve won the daily Instant Prize, you’ll know it, because we will be sure to tell you right then and there! Sharing You can send these videos to your friends. Just click the “Share” button and follow the instructions. When you’ve shared, the video will return to its original state and you can share the joy of being a Major League Baseball® fan again and again, with as many fans as you want. HELP WITH WEEK OF YOUR DREAMS How to Win By registering at this site, you’ve entered for one chance. And, every time you use your MasterCard Card to make a credit purchase between July 1 and September 30, you’ll be entered for another chance. If you use your MasterCard PayPass® instead, you’ll get double entries for each PayPass® purchase. Be sure to check out the Official Rules and listen carefully to Joe Buck, he’ll explain it, too. If that’s not enough info, read the Prizes section. How to tell others After Joe Buck finishes explaining the ways to enter for a MLB® Week of Your Dreams, a box will appear reinforcing the promotion and offering you some options. One of them will be “Share Usage Promotion.” Click this button and you can tell your friends about the promotion HELP WITH HELP More Questions? Let us know. Please call us at 1-800-MC-ASSIST.