Teams 
If your question isn't answered here, please check the other sections of the FAQs or visit the MLB.TV Support Forum. You can also contact our Customer Service Department.
If your question isn't answered here, please check the other sections of the FAQs or visit the MLB.TV Support Forum. You can also contact our Customer Service Department.
To watch or listen to MLB.com multimedia content and/or live and archived MLB.TV, MLB.TV Premium, or MLB.com Gameday Audio feeds, you need Adobe Flash Player 10 or above installed on your computer. For an optimal viewing experience we recommend that you install the latest version of Adobe Flash Player 10. See the System Requirements for additional details.
Adobe Flash Player can be downloaded and installed here.
We recommend users utilize the MLB.com native player. Alternative players are not supported, and may not function properly.
To view a game in Full Screen, click where it says "Fullscreen" in the bottom right corner of the Media Player. Once in Full Screen, to go back to the default player size press the ESC key on your keyboard.
If you do not see "Fullscreen" in the bottom of your media player, the zoom functionality of your browser may be zoomed in too much to see the entire media player. To resolve this, go to your browser's "View" menu and select either "100%" or "Actual Size" to restore the browser to the default view.
NexDef is available for download in the MLB.TV Download Center. To access the MLB.TV Download Center, put your mouse over where it says "MLB.TV" in the horizontal menu bar on the top of most MLB.com pages. In the drop down menu that follows, click on "MLB.TV Download Center".
From the Download Center, click on the "Download" button in the NexDef section on the right side of the page.
In the window that opens up, click to "Download MLB.TV NexDef"
On a Windows computer, choose "Run" in the prompt to run or save the file.
On a Mac, download the installation file and then open the file. Double click on the MLB.TV NexDef Plug-in file inside of it.
Continue through the prompts until your installation is complete.
DISCLAIMER REGARDING CHANGING YOUR COMPUTER'S CONFIGURATION: Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
The MLB.TV NexDef plug-in brings additional functionality to the media player such as higher quality HD video, radio audio with video broadcasts, and more. To adjust the video quality in the media player, click on "Video Quality" in the bar along the bottom of the player. In this section, you can toggle between Standard and NexDef quality levels. NexDef quality is higher HD quality than what is available in Standard mode. Under "Video Quality", you can also disable or enable the media player's ability to automatically adjust the quality. To manually set the quality level yourself, click on the green bar representing the quality level that you would like to use.
In the media player's settings, you can configure the player to always launch with NexDef enabled. If you would like to do this, click on "Settings" on the top left of the media player. In the settings window, check the box next to "Enable NexDef by default". Another media player setting that NexDef can enable is the ability to launch live in-progress games from their beginning, instead of the current live action of the game. To enable this feature, check the box next to "Play live games from the start". After you are finished adjusting the media player settings, click "Save".
You can log into your MLB.TV account by clicking on "My MLB.com (Login)" on the top right of all MLB.com pages. In the drop down menu, enter the email address and password that you used to register your MLB.TV account. Once you are logged in to your account, during a live game, you can click on the MLB.TV Icon in the scoreboard on the left side of the MLB.com homepage to watch a game.
You can also launch a live or archived game from the MLB.com Media Center. To access the Media Center, put your mouse over where it says "MLB.TV" in the horizontal menu bar on the top of most MLB.com pages. In the drop down menu that follows, click on "Watch/Listen". This will take you to the Media Center.
From the Media Center, MLB.TV Premium subscribers can select the affiliate broadcast of either the Home or Away team, when available. If you are an MLB.TV Premium subscriber, click on the network whose coverage you would like to watch. If you are an MLB.TV subscriber, click on the "Watch" link in the "MLB.TV" column. Blackout restrictions apply.
If you are not already logged in to MLB.com when you launch a game, the media player will prompt you to log in, once it has opened. In the login prompt, enter the email address and password that you have registered your MLB.TV account with. Once you are logged in, the game will begin playing. From the Media Center you can also select an older archived game with the "Open Calendar" and Previous or Next Day options. If you click "Open Calendar", you can select the date of the game that you would like to watch. Launch the archive by clicking on the desired broadcast.
Within the media player, you can select a different game to watch in either the "Today's Games" or "Archive" tabs on the top right. "Today's Games" lets you select a live or archived game from the current day. "Archive" lets you launch an archived game without having to leave the media player. Under "Archive" you can click on the "Date" tab, and then the calendar icon, to select a calendar of games similar to the one in the Media Center. Select the date of the game you would like to watch, and then click on the game in the listing below the calendar. If you would like to hide the scores in the Archive listing, check the box labeled "Hide Scores for All Games".
The MLB.TV Media Player has many features that allow you to fast forward, rewind, and jump to different parts of the game. With the NexDef plug-in, MLB.TV Premium subscribers can access these features in a live game, and both Premium and Basic subscribers can use these features in an archive. Scroll over the lower part of the video and the media player's control bar will appear. In the controls is a bar that you can use to scroll to a different part of the game, as well as controller buttons. The curved arrow button rewinds the player for ten seconds.
Clicking on the rewind button once will rewind the game at 2X speed in thirty second intervals, clicking on it a second time will rewind at 4X speed in one minute intervals, and clicking it a third time will move it to 8X speed with one minute and thirty seconds intervals. To resume the game, click the play button. The fast forward button works the same as the rewind button. There is also a "Slow-Mo" button and a "Live" button which, when watching a live game, will return you to the live action of the game.
With the "Jump to an Inning" feature, you can skip to a particular half inning or at bat. To access this, click on "Jump to Inning" on the top right of the control bar. This will bring up a clickable scoreboard and listing of at bats. Clicking on an inning will bring you to that part of the game. To view a specific at bat, scroll through the batters with the arrow keys, then click on the at bat that you would like to watch.
If you would like to hide the stats that appear in this feature with Archived games, click on "Settings" in the top left of the media player. In the window that opens up, check the box next to where it says, "Hide scores for all games", then click "Save".
The MLB.TV Media Player has customizable settings that allow you to configure certain functionalities of the media player. To access these settings, when watching a game, click on "Settings" on the top left of the media player.
"Enable NexDef by default" sets the media player to enable NexDef once the media player is launched. NexDef must be installed for this feature to work. Having this option enabled allows the media player to start streaming at the best possible quality level. It also allows the media player to access NexDef required functionality at launch.
Under Full-Screen, switching from "Native" to "Dual-Monitor" allows subscribers with multiple monitors to view the media player in full screen in one monitor, while continuing to use other programs or browser windows in another monitor.
The "Spoilers" section contains an option to "Hide scores for all games". This will prevent you from seeing the scores of games within the media player.
The option to "Play live games from the start" will have the media player launch an in-progress game at the top of the first inning, to prevent you from seeing the game in progress when it opens. To enable this feature, NexDef is required. The media player's settings also allow you to configure "Highlights and Player Tracker Alerts".
The MLB.TV Media Player has multiple viewing options to watch up to four games at once.
You can view multiple games at once in the media player by selecting one of the view options on the top left corner of the media player. The first option is the default Single Game view, the second is for Picture in Picture, the third is a two game Split View, and the fourth is Mosaic Mode, which lets you view up to four games at once.
Once you select a different viewing option, the Today's Games list will open up on the right side of the player. You will also see an orange square around one of the game windows. Click on one of the new, blank windows, the orange square will appear around that window. From either the Today's Games or Archive tab, click on another game that you would like to watch. You can also drag that games listing from the tab, into the window. The game will begin playing in that window.
When viewing multiple games at once, whichever game you click on and see the orange box around, will be the game whose audio you hear. In Picture in Picture mode, if you put your mouse over the top of the smaller window, a bar will appear along the top of that window with two options: Swap and Close. You can drag the smaller window to any area within the player by clicking on the bar, holding down the click, and dragging the window to a different section of the player. Let go of the click when you have the window in the spot that you would like to leave it. Clicking on "Swap" in that will switch which game is in the larger window, and which is in the smaller one. "Close" will close the smaller window and play only the game in the larger window.
While watching multiple games, you can switch between viewing options, such as from Picture in Picture to Split View by clicking on the corresponding view icon on the top left of the media player.
Clicking on Mosaic Mode will bring up four equally sized windows. Select a game for each of these windows, the same way as previously explained. You can still access the controls for each window by putting the mouse in the lower part of the window.
To view a game in Full Screen, in any viewing mode, click on the Full Screen icon in the bottom right corner of the Media Player. Once in Full Screen, to go back to the default player size press the ESC key on your keyboard.
The MLB.TV Media Player has multiple viewing options to watch up to four games at once.
MLB.TV Premium subscribers have the ability to switch between Home and Away video broadcasts of the game. To switch to a different broadcast while watching a game, scroll over the lower part of the video. Next, click on "Change Broadcast" on the top left section of the player control bar.
A list of alternative video and audio broadcasts for that game will appear. Home and Away video broadcasts are available in the "MLB.TV" section. After selecting your desired broadcast, the game will continue playing, but with the feed that you selected. During live games, an "Audio Overlay" section is available allowing you to watch the video broadcast, while listening to the synced radio coverage. The NexDef plug-in is required for this feature. When watching a live Home video feed, you can hear natural stadium sound by selecting "PARK" under Audio Overlay. Selecting a radio feed in the "Audio Only" section will play the radio broadcast without video.
There are three programs that you should keep up to date to receive the best performance from MLB.TV. These are Adobe Flash Player, the MLB.TV NexDef plug-in, and your Internet browser. Download links for all of these programs are available on the MLB.TV Download Center. To access the MLB.TV Download Center, scroll your mouse over the "MLB.TV" tab on the top of most MLB.com pages, then click on "MLB.TV Download Center".
To download the latest version of Adobe Flash Player, click on the "Download" button in the Flash Player section on the left side of the page. From here, follow the prompts on Adobe's website to update Adobe Flash Player.
To update the MLB.TV NexDef plug-in, click the "Download" button in the NexDef section on the right side of the page. In the window that opens up, follow the prompts to install NexDef.
Further down the left side of the page are download links for browsers that we recommend using on both PCs and Macs. Click on the link for the browser that you use, and follow the prompts to install the latest version.
Keep in mind that on Windows, the installation for Adobe Flash Player is separate for Internet Explorer and Firefox (or any other Internet browser), so you may need to install or update Adobe Flash Player within each browser.
We also recommend keeping your operating system up to date by running either a Windows Update on Windows computers, or Software Update if you are using a Mac.
DISCLAIMER REGARDING CHANGING YOUR COMPUTER'S CONFIGURATION: Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
If you are having difficulty accessing MLB.com, including MLB.TV or MLB.com Gameday Audio, you should clear out your browser's cache by deleting Temporary Internet Files. If you receive a "Page Cannot Be Displayed" or similar error message, deleting Temporary Internet Files in your browser may solve the problem. Here is how to clear the cache and delete Temporary Internet Files in the most popular browsers supported by MLB.com:
Any change you make to your configurations are at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
Below are directions on how to enable cookies on the most popular browsers supported by MLB.com:
Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
Below are directions on how to disable Pop-Up Blockers on the most popular browsers supported by MLB.com:
Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
Yes, MLB.TV, MLB.TV Premium, and MLB.com Gameday Audio use Adobe Flash Player and are all compatible with Mac OS X. Adobe Flash Player can be downloaded and installed here..
MLB.TV and MLB.com Gameday Audio content works best on Mac OS X with Safari, Firefox, and Google Chrome.
For more information, see our System Requirements.
AOL Version 9 is supported. However, please note that running the AOL environment may consume a substantial amount of the computer's memory and processor and result in poor performance. MLB.com does not support AOL versions earlier than Version 9. If you are having problems with the AOL browser, use a separate browser such as Internet Explorer or Firefox. To do this, once you have signed in to AOL, minimize the AOL application window and then launch a separate browser to access MLB.com.
For more information, see our System Requirements.
No, Adobe Flash Player 10 (and above) is not compatible with Windows 95, 98, or ME. Adobe Flash Player 10 (and above) is compatible with Windows 2000, XP, Vista, and Windows Server 2003. For more information, see our System Requirements.
Yes they can. If you are using a VPN Connection or Proxy and are having problems with MLB.TV or MLB.com Gameday Audio, then you should disable them and try to access the game again.
Game links for live and archived audio and/or video cause another browser window, which contains our media player, to pop up. If you have a Pop-Up Blocker enabled, whether in your browser or through a separate program or add-on, you may need to either disable the Pop-Up Blocker or add "*.mlb.com" (without the quotation marks) to the blocker's Exceptions List.
If you have any Internet security programs (e.g., Kaspersky, Norton, McAfee), Firewalls or add-ons (e.g., IE7 Pro, Google Toolbar) that include a Pop-Up Blocking feature, you may need to either disable the Pop-Up Blocking feature or disable the program entirely.
For information on how to disable the pop-up blocker built in to your browser, click here.
Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
First, make sure you have Adobe Flash Player installed, which you can download here. If you have any Internet Security Programs (e.g., Kaspersky, Norton, McAfee), Firewalls or add-ons (e.g., Adblock Plus) that include an Ad-Block feature, you may need to either disable the Ad-Block feature or disable the program entirely. In addition to Adblock Plus, other Firefox add-ons which can prevent the media player from loading properly are Flashblock and NoScript. If you are having problems with the Media Player and have these add-ons installed, disable or uninstall them.
You may also be behind a firewall that is stopping the content. To receive MLB.com content, we recommend setting MLB.com as a trusted site in your firewall software. Please consult the Help section of your firewall software for further support.
If you are still having problems you may need to disable your firewall software or find out if your network (especially if you are in an office) prevents MLB.com or MLB.com features (such as videos) from loading.
Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
If you see only a plug-in prompt or a message that reads, "You are watching MLB.com..." it is likely that the stream you are trying to watch is not yet active. Please confirm the game has started; if so, wait five minutes and check the link again.
Please confirm that other people are not using your account. If you have shared your account information with other people, then you may be prevented from logging in to your account. If you are worried that others are accessing your account, you should change your password under your account profile.
The best way to prevent this error is to log out of MLB.com every time you are finished watching games by clicking the Logout button on the top right of any MLB.com page. The next time that you would like to watch a game you will be prompted to log in before the game launches.
If you have already seen this error message, and you are sure that no one else is using your account, log out of MLB.com, close all of your open browser windows and exit your browser. Next, re-launch your browser, and click on the game that you would like to watch in the Multimedia Center, where you will be prompted to log in again.
The MLB.TV Media Player is designed to automatically choose the best video quality setting for you based on the speed of your connection. Nevertheless, you have the option to adjust the video quality setting. All MLB.TV subscribers can select from our full range of optional video quality settings. Adjusting the quality settings can be done by clicking on the "Video Quality" section in the bottom bar of the media player. You can then select the level of quality you would like.
If there is a reduction in your bandwidth while watching the game, or you have manually chosen a quality level that is too high and leading to unstable video, the media player will recommend that you choose a lower quality level during playback to provide you with a smoother experience. Follow the player recommendations for better performance.
For an optimal viewing experience we recommend that you install the latest version of Adobe Flash Player 10. In addition, if you are viewing MLB.TV Premium content, we recommend you install NexDef for additional features, such as live game DVR capabilities and improved bandwidth management. When playing a live or archived MLB.TV game, if the media player continues to buffer, repeatedly reconnect, or shows only a frame-by-frame "choppy" feed, then there may be a problem with the bandwidth (speed) of your connection. MLB.TV standard content is streamed at a minimum of 400kbps, so your bandwidth must be consistently pulling 400kbps to receive a smooth feed. Higher quality MLB.TV content is streamed within 800kbps to 3Mbps and your bandwidth must be consistently pulling 90% of the streaming rate to receive a high-quality video feed.
For an accurate reading of your connection speed, use our bandwidth test. Bandwidth fluctuates, so perform multiple tests. Keep in mind the test results reflect your bandwidth at the time of testing. Your bandwidth may be different at another time, e.g. the following day or even a few hours later. Again, the recommended bandwidth for MLB.TV standard content is 400kbps; the recommended bandwidth for higher quality MLB.TV content is 800kbps and above. A user connecting below 400kbps may receive video, but will likely experience choppy feeds. If you are not consistently testing above 400kbps, you may want to contact your Internet Service Provider.
Finally, if you have implemented the above recommendations and still experience a poor quality video feed, heavy Internet traffic may be the problem.
If you continue to experience difficulties, please contact MLB.TV Customer Support toll free in the U.S. and Canada at 866-800-1275 (International customers can dial 512-434-1542). Please be prepared to provide the following information:
To find out which local teams you are blacked out from viewing live, enter the zip code of the location you are viewing from here. After pressing Go a window will pop up, listing the teams you cannot view live (either Home or Away). For additional information on MLB.TV's blackout policy, including national and international blackouts, click here.
Power cycle your modem and/or router. To do this, unplug your modem, as well as any wired or wireless router you are using, for about 10 seconds. Then re-plug the device(s). Wait a few minutes as your Internet connection resets and, then, try to view the game again. If you believe you are incorrectly blacked out, contact our Customer Service Department toll free at 866-800-1275 (International Customers call 512-434-1542).
You may view games with an HD quality picture if the source feed is distributed in HD, you are an MLB.TV or MLB.TV Premium subscriber, and have installed NexDef and Adobe Flash Player 10 or higher. For an optimal viewing experience we recommend that you install the latest version of Adobe Flash Player 10. Our highest quality HD feed requires an Internet connection with a consistent bandwidth of at least 3Mbps. If you do not have this amount of bandwidth, we recommend choosing one of our lower quality HD streams. If you are unsure what the bandwidth of your Internet connection is, you can check with our bandwidth test.
Live Game DVR functionality requires the installation of NexDef on your computer. Though Adobe Flash Player includes most of the features of our media player, NexDef is required for live game DVR functionality.
NexDef is a plug-in designed exclusively for MLB.TV. NexDef helps your computer better manage its bandwidth (Internet connection speed) to bring you higher quality video. This is particularly ideal for those with slower Internet connections, but useful for everyone. NexDef also allows all MLB.TV subscribers to stream our highest quality video feeds and MLB.TV Premium subscribers to pause and rewind live games within the media player. NexDef can be downloaded here.
Click yes in the message box to install the new version of Adobe Flash Player. Then follow any necessary steps to complete the installation. After the update has completed, you will be able to load the game.
Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
First, try lowering the level of video quality and see if it gives you a more consistent feed. If you are still having problems, make sure you have the latest version of Adobe Flash Player installed. You can download the latest version here, and haven't already done so, you should install NexDef.
Adjust your video quality settings within the media player by clicking on "Video Quality" on the bottom of the media player, then uncheck the option to "Detect and Recommend Best Quality for Me". After un-checking the box, manually select a lower quality level than the one that the player has currently selected. If you continue having problems, keep lowering the quality level until the video is playing smoothly.
If you are still having problems, try viewing the games in another browser. Keep in mind that on Windows, the installation for Adobe Flash Player is separate for Internet Explorer and Firefox (or any other Internet browser), so you may need to install Adobe Flash Player in the new browser. If your software is up to date, then within the media player, disable the option to "Automatically Adjust Quality", Next manually select a quality level for the player to stay on for the rest of the game. If you are still having this problem after a few minutes, select lower quality levels until the video quality is stable and consistent.
In addition, you should close any sites or programs that are open on your computer or network, as these may slowi down your Internet connection. For instance, downloading music or movies from an online store, or playing online games on a computer or video game system are all activities which may slow down your connection and negatively impact MLB.TV performance. To make sure you have a fast enough connection at the moment, check the speed of your Internet connection with our bandwidth test.
If no other programs or sites are running and your connection is slow, power cycle your modem and/or router. To do this, unplug your modem, as well as any wired or wireless router you are using, for about 10 seconds. Then re-plug the device(s). Wait a few minutes as your Internet connection resets and, then, try to view the game again. Finally, if you are still having problems and/or the media player itself is reacting slowly, check to make sure your computer is compatible with our System Requirements.
Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
The game probably ended when you switched windows. Check to see if the game is officially over. If not, exit Mosaic Moce and then re-enter and select the game again.
Here are the key differences between streaming and downloading video:
First, log out of MLB.com by clicking the Logout button on the top left of the Media Player or the top right of any page on MLB.com. Then, you should restart the NexDef process by following the steps below:
Disclaimer Regarding Changing Your Computer's Configuration:
Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
Anyone that has a Sony Vaio Computer and problems starting NexDef, should disable the "VAIO Power Management" program and then manually start NexDef by going to the Start Menu, choose the Startup folder, and select NexDef.
If you still have problems, try installing NexDef directly here.
You can disable VAIO Power Management by doing the following:
Disclaimer Regarding Changing Your Computer's Configuration:
Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
The required Adobe Flash Player is not yet compatible with 64-bit browsers. Your computer should also have a 32-bit browser available. Use the 32-bit browser for MLB.TV and MLB.com Gameday Audio.
You probably have an older version of Adobe Flash Player installed. Upgrade your Flash Player to the latest version by clicking here, then close and restart your browser.
Re-launch the player and the full screen message should now go away after a few seconds.
This may be due to a problem that occurs between Adobe Flash Player and laptops with Synaptics touchpad drivers. If this happens to you, simply hit the space bar and your touchpad should start working again.
First, try disabling your proxy, close your browser, restart it, and try the installation or game again. If you still have problems you may need to add an exception the proxy server rules in your browser. You can do so by following the instructions below:
This may have happened due to a conflict with Kaspersky Internet Security or Anti-Virus. We recommend that you disable this program when watching a game on MLB.TV. If you would like to always have an Anti-Virus running, a good free alternative is AVG. Other alternatives are Anti-Virus programs such as Norton or McAfee.
Also, Kaspersky Internet Security contains an Ad-Blocking feature that can prevent the media player from loading in its window. We recommend disabling this feature when accessing MLB.TV.
To view MLB.TV games on Boxee, MLB.TV and MLB.TV Premium subscribers will need the latest version of Boxee, which can be downloaded here. Apple TV users should go to the Launcher, select Update, and then choose Boxee. If you are not yet an MLB.TV subscriber, click here.
In Boxee you can launch MLB.TV by selecting Apps from the top of the window, then selecting MLB.TV.
On the next screen, click on the "Start" button to launch the MLB.TV app. You will then be prompted to link your MLB.TV account with Boxee at boxee.tv/services. Go to that page and log in with your Boxee account. Then, on the services pages, click on MLB.TV and enter your MLB.TV username and password. If you have a problem authorizing your MLB.TV account with Boxee, update your MLB.com wallet information here, and then try linking your account again.
After linking your MLB.TV account, launch the MLB.TV channel in Boxee, you will see the listing of games for that day. Live and archived games are available.
Select the game that you would like to watch. After choosing a game, you will have the option of selecting the Home or Away feed. MLB.TV Basic subscribers can view the Home feed, and MLB.TV Premium subscribers can view either the Home or Away feed when available. Once you have selected the feed you will be asked to select between Normal and High quality levels for the video.
Note: All live games are subject to local and national blackout restrictions. Click here for more information and to determine if you are blacked out from live game viewing.
To watch a game from an earlier date, click on the "Calendar" button on the left side of the screen. This will show you a monthly calendar where you can select a different date to watch an archived game. Schedules of future games are listed for reference only and MLB schedules are subject to change. Once you have selected the date, you can view a game listed on the screen.
If you are unable to view a game and see a message stating that you need to update your account information, go to the "Payment Profile" section of your account settings on MLB.com and enter the most current information.
If you receive a message that your are unable to view your selected game due to blackout restrictions, remember that MLB.com Gameday Audio is part of every MLB.TV and MLB.TV Premium subscription and is not subject to blackout. Users subject to blackout will be able to access games as archived games approximately 90 minutes after the completion of a game.
Clicking on "Settings" on the top of the screen will give you options such as hiding the scores of games within the calendar and selecting a default quality level.
You can also update these settings here.
If you continue to have problems, disable Hardware Acceleration within Flash Player:
To view MLB.TV games on Roku, you must first have a Roku Player and be an MLB.TV or MLB.TV Premium subscriber. To purchase a subscription to MLB.TV or MLB.TV Premium, please click here.
To register your Roku Player for use with your MLB.TV subscription, go to your Roku Player's Home Screen and select the MLB.TV icon. If you do not see the MLB.TV Channel listed, you can download it by going to the Channel Store on your Roku Player. In the store select MLB.TV, and then click to "Add Channel". Select "Yes" to confirm that you would like to install the channel, then, once it has been added click "Go to Channel" or select the MLB.TV Channel from your list of channels on the home screen of your Roku Player to launch the MLB.TV Channel.
After you have launched the MLB.TV Channel for the first time, you will be given a code to enter at MLB.com/Roku. From your computer, go to that page and click to "Activate your Roku". If you are not already logged in to MLB.com, sign in to the MLB.com account that is linked to your MLB.TV or MLB.TV Premium subscription. You will then be asked to enter the code that appears on your Roku Player to register it to your account. If you do not have an MLB.com account, select to Buy and Activate MLB.TV.
The Roku Player will automatically update itself after you have entered your valid activation code and we successfully link your MLB.TV or MLB.TV Premium account to your Roku Player. This verification process takes about a minute to show on your Roku Player screen. Now you should be able to access live and archived games via MLB.TV on your Roku Player.
To view a game, after launching the MLB.TV Channel you can select the date of the game that you would like to watch from the top header bar. Next, press "Select" on your Roku remote control. The schedule of all games for that day will appear and, after a game is selected, you will see a game screen.
Most games offer MLB.TV Premium subscribers the option of watching a Home or Away feed. MLB.TV Basic subscribers can only watch the Home feed. If you select a game that has not yet begun, you will see a message prompting you to come back when the game is live.
Remember, all live games are subject to local and national blackout restrictions. Click here for more information and to determine which teams are blacked out from live game viewing in your area. If you receive a message that you are unable to view your selected game due to blackout restrictions, remember that MLB.com Gameday Audio is a part of every MLB.TV subscription accessible via your computer, and is not subject to blackouts. Games subject to blackouts in your area will be available as archived games approximately 90 minutes after the completion of a game on your Roku Player.
If you are unable to view a game and see a message stating that you need to update your account information, go to the Payment Profile section of your account settings on MLB.com and enter the most current information.
If you are receiving a gray screen with the silhouette of the MLB batter logo in the player please try the following:
First, disable any Ad Blocking features or plug-ins that you may have enabled in your browser or security programs. If you are using Firefox, disable the following plug-ins if you are using them: AdBlock Plus, FlashBlock, and NoScript.
If you are still having problems starting a game, restart the NexDef process via the following instructions:
Windows XP/Vista/7:
1) Simultaneously press CTRL-ALT-DEL on your keyboard.
2) Select the Task Manager
3) Within the Task Manager click on "mlb-nexdef-autobahn.exe". It may be easier to find if you organize the listings by name by clicking on the Image Name tab.
4) Once "mlb-nexdef-autobahn.exe" is selected, click on the "End Process" button. Click yes to quit the process if prompted.
5) Restart the game. If it still is not working, restart your computer and try launching the game again.
Mac OSX:
1) Go to the Applications folder, and then the Utilities folder, in the Utilities folder launch the Activity Monitor.
2) In the Activity Monitor select "MLBNexDefAutobahn" or use the search bar on the top right and search for NexDef. When it comes up, click on "MLBNexDefAutobahn" and then click on the Quit Process button on the top left of the window.
3) In the prompt that comes up, choose Force Quit (or Quit if that is the only option).
4) Restart the game. If it still is not working, restart your computer and try launching the game again.
DISCLAIMER REGARDING CHANGING YOUR COMPUTER'S CONFIGURATION: Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
To view MLB.TV games on the PlayStation®3 system, you must first have a PlayStation®3 system and be an MLB.TV or MLB.TV Premium subscriber. To purchase a subscription to MLB.TV or MLB.TV Premium, please click here.
To register your PlayStation®3 system for use with your MLB.TV subscription, download the MLB.TV app from the PlayStation®3 Store, which is listed under the PlayStation® Network menu. You can access it by launching the PlayStation® Store, within the store select Media from the menu along the left side of the screen. Choose the MLB.TV app and select to download it. The app is available at no charge. Let the download finish and then wait for the app to install. After the installation is complete you can launch the MLB.TV app from the "Video" menu on your PlayStation®3 system.
After you have launched the MLB.TV app for the first time, you will be given a code to enter at MLB.com/PS3. From your computer, go to that page and click on the link that says "Current Subscribers Activate your PS3™ system". If you are not already logged in to MLB.com, sign in to the MLB.com account that is linked to your MLB.TV or MLB.TV Premium subscription. You will then be asked to enter the code that appears on your PlayStation®3 system to register it to your account.
The PlayStation®3 system will automatically update itself after you have entered a valid activation code and we successfully link your MLB.TV or MLB.TV Premium account to the PlayStation®3 system. This verification process takes about a minute to show on your PlayStation®3 screen. You can now access live and archived games via MLB.TV on your PlayStation®3 system.
The MLB.TV app will launch to a listing of Today's games. You can go through this listing to select a game that you would like to watch.
When available, both the Home and Away feeds are listed. Once you select the feed that you would like to watch, if it is a live game, you can choose to watch it from the beginning of the game, resume from a point where you left off, or launch it to the current live action of the game. Archived games offer the Beginning and Resume options.
To select an Archived Game from an earlier date, press Select. This will bring up a calendar where you can select a different date to watch a game from. In the calendar, select the date of the game that you would like to watch, then select the game and feed from that date. At any time, you can press Square to go back to Today's listing of games.
In the Calendar, games where the team's logos are in a white box have video available. If the logos are in a black box, video is not available on the PlayStation®3 for that game.
If you are unable to view a game and see a message stating that you need to update your account information, go to the Payment Profile section of your account settings on MLB.com and enter the most current information.
While viewing a game, press the Triangle button to bring up a menu of options including Select Feed, Select Audio, Jump to Live, Event Filtering, and Help. "Select Feed" allows you to select a different video feed of the game that you are watching, when available. "Select Audio" will allow you to select a radio audio feed of the game that you can listen to as you watch the TV video coverage. "Jump to Live" will bring you to the live action of the game if you are watching an earlier part of a game that is currently in progress. "Event Filtering" will let you select from a listing of events such as Home Runs, Stolen Bases, etc., you can then view a bar with dots showing when the events that you selected occur in the game. To skip to the next event press the R1 button, to go to a previous event press L1. "Help" will show a guide of what each button on the PlayStation®3 controller does within the MLB.TV app.
Below are instructions on how to uninstall NexDef on specific operating systems:
A. Windows XP:
1. Launch the Control Panel
2. Select Add or Remove programs
3. In the list of programs click on "MLB.TV NexDef Plugin", then click on the Remove button
4. Follow the prompts to run through the uninstaller
B. Windows Vista/7:
1. Launch the Control Panel
2. Under where it says Programs, click "Uninstall a Program"
3. In the list of programs click on "MLB.TV NexDef Plugin", then click on the Uninstall button at the top of the window
4. Follow the prompts to run through the uninstaller
C. Mac OSX 10.4/10.5/10.6:
1. Go to your account's user folder
2. From your user folder go in to the "Library" folder, then the "Application Support" folder, and finally the "NexDef" folder.
3. In the NexDef folder, double click on "UninstallNexDef.command"
4. A Terminal window will open and complete the uninstall process.
D. Mac OSX 10.7:
1. With Finder selected, click on the "Go" menu on the top of the screen.
2. Hold down the "Option" key on your keyboard. "Library" should now appear in the menu, select "Library".
3. In the Library folder that comes up, open the "Application Support" folder, and then the "NexDef" folder.
4. In the NexDef folder, double click on "UninstallNexDef.command"
5. A Terminal window will open and complete the uninstall process.
DISCLAIMER REGARDING CHANGING YOUR COMPUTER'S CONFIGURATION:
Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
You can see which version of NexDef is installed on the computer you are using by accessing our NexDef Detector.
To view MLB.TV games an LG Blu-ray Player or Home Theater, you must first have a compatible LG device and be an MLB.TV or MLB.TV Premium subscriber. To purchase a subscription to MLB.TV or MLB.TV Premium, please click here. MLB.TV is compatible with the following LG models:
2010 LED/LCD: LEX 9 series, LEX 8 series, LX9500 series, LE8500 series, LE7600 series, LX6500 series, LE5500 series, LE5400 series
2011 LED/LCD: LW6500 series, LW5700 series, LW5600 series, LV5500 series, LV5400 series, LV3700 series, LK550 series, LK530 series
2010 Plasma: PK950 series, PK750 series
2011 Plasma: PZ950 series, PZ750 series
2010 Blu-ray: BD590, BX580, BD570, BD550
2011 Blu-ray: BD690, BD670, BD660, BD650
2011 Net-top Box: ST600 Smart TV Upgrader
2010 Home Theater: LHB975, LHB535, LHB335
2011 Home Theater: LHB996, LHB976, LHB536, LHB526, LHB336
To register your LG device for use with your MLB.TV subscription, select the MLB.TV option in the NetCast menu and press Enter. At the MLB.TV welcome screen select Link Device and press Enter. You will then be given an Activation Code.
On your computer, go to http://mlb.mlb.com/lg and click on the button to the bottom left of the grid which says "Current Subscribers Activate Your LG Devices". In the following screen, enter the activation code from your LG device and click on the Activate button.
The LG device will automatically update itself after you have entered your valid activation code and we successfully link your MLB.TV or MLB.TV Premium account to your LG device. This verification process takes about a minute to show on your screen. Now you should be able to access live and archived games via MLB.TV on your LG device.
From the Today's Games or Calendar menus you can select a game to view. When you have highlighted a game you can press Enter to watch it or the Red Button to display game information.
If you are unable to view a game and see a message stating that you need to update your account information, go to the Payment Profile section of your account settings on MLB.com and enter the most current information.
In the Settings menu you can choose to hide the game score as well as set favorite teams that will be displayed with a star in the Today's Games and Calendar menus.
Remember, all live games are subject to local and national blackout restrictions. Click here for more information and to determine which teams are blacked out from live game viewing in your area. If you receive a message that you are unable to view your selected game due to blackout restrictions, remember that MLB.com Gameday Audio is a part of every MLB.TV subscription accessible via your computer, and is not subject to blackouts. Games subject to blackouts in your area will be available as archived games approximately 90 minutes after the completion of a game on your LG device.
To resolve this issue, disable Hardware Acceleration within Flash Player:
After disabling Hardware Acceleration close the game and then relaunch it.
Disclaimer Regarding Changing Your Computer's Configuration:
Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or error to your computer, software and/or operating system with respect to any changes made based on the above suggested configurations.
Restart the angle that is out of sync. To do this, drag the feed from the camera angles list in to its window so that the feed restarts. For example, if you have quad view open with four feeds and Center Field seems behind, drag Center Field from the cameras list to that window again so that it reloads the feed. If multiple feeds seem out of sync, please do this with all of the feeds that are behind.
If this does not resolve the issue, return the player to single view, click on Video Quality, and disable NexDef. Then, return to your preferred viewing option and launch the camera angles again.
To view MLB.TV games on an Internet connected Samsung TV or Blu-ray Disc™ Player, you must first have a compatible Samsung device and be an MLB.TV or MLB.TV Premium subscriber. To purchase a subscription to MLB.TV or MLB.TV Premium, please click here. For a full list of Samsung Internet Connected Devices on which to enjoy MLB.TV, please click here.
In order to watch MLB.TV on your Samsung TV or Blu-Ray Disc™ Player, launch the MLB.TV application within the device, click the "link device" button, and follow the associated prompts. Your Samsung device will then provide you with an activation code.
On your computer, go to www.mlb.com/Samsung and click the "Current Subscribers: Activate Your Samsung TV or Blu-ray Disc™ Player" button. If you are not currently logged in, you will be prompted to enter your MLB.com account email address and password. You will then be prompted to enter the activation code and click "Activate". Upon successfully entering the code, your Samsung device will automatically link with your MLB.TV subscription within about one minute. Once you complete this one-time linking process, you can enjoy live or archived baseball on your Samsung device.
After launching MLB.TV within your Samsung device, you will see the listing of games for that day. Live and archived games are available.
Select the game that you would like to watch. After choosing a game, you will have the option of selecting the Home or Away feed. MLB.TV subscribers can view the Home feed, and MLB.TV Premium subscribers can view either the Home or Away feed when available.
Note: All live games are subject to local and national blackout restrictions. Click here for more information and to determine if you are blacked out from live game viewing.
To watch a game from an earlier date, click on the "Calendar" button. This will show you a monthly calendar where you can select a different date to watch an archived game. Schedules of future games are listed for reference only, and MLB schedules are subject to change. Once you have selected the date, you can view a game listed on the screen.
If you are unable to view a game and see a message stating that you need to update your account information, go to the "Payment Profile" section of your account settings on MLB.com and enter the most current information.
If you receive a message that your are unable to view your selected game due to blackout restrictions, remember that MLB.com Gameday Audio is part of every MLB.TV and MLB.TV Premium subscription and is not subject to blackout. Users subject to blackout will be able to access games as archived games approximately 90 minutes after the completion of a game.
Under "Settings" are options to set your favorite teams so they can be marked in the calendar, Un-Link your MLB.TV account from the device, and choose to hide or reveal scores within the application.
If the media player opens to a blank white screen which may play audio but no video when you try to watch a game, you should disable Hardware Acceleration in Adobe Flash Player. First, make sure that you have the latest version of Adobe Flash Player installed. Then, disable hardware acceleration in Flash Player by loading a highlight video on MLB.com, right click on the video, choose "Settings", click on the first tab in the window that comes up, and uncheck the option to "Enable hardware acceleration", then click "Close". After disabling hardware acceleration, try watching a game again.
If the media player opens to a gray screen, Safari is probably running in 64-bit mode and needs to run in 32-bit mode. To switch Safari to 32-bit mode, go in to your Applications folder, right click or hold down control and click on Safari, in the menu that comes up choose "Get Info", in the information window check the box next to "Open in 32-bit mode". If Safari is already open quit Safari and relaunch it, then try watching a game again.
To view MLB.TV games on an Apple TV, you must first have a second generation (black) Apple TV and be an MLB.TV or MLB.TV Premium subscriber. To purchase a subscription to MLB.TV or MLB.TV Premium, please click here.
On your Apple TV, launch MLB.TV under the "Internet" menu. If you are launching the MLB.TV app for the first time, go to "Settings" and select "Sign In". Then enter the email address registered to your MLB.TV account and select "Submit". Next, enter the password for the account and select "Submit".
To launch a game in the MLB.TV app select "Today's Games".
In this menu you can use the up or down buttons to select a game from that day. Pressing left on the remote will bring a listing of the previous day's games. Pressing right on the remote will show the next day. Once you have highlighted the game that you would like to watch, press the select button in the middle of the remote to launch the game.
Within the app you can also view games organized by team by selecting "Team by Team". Then select the team that you would like to watch. This will show a listing of that team's recent and upcoming games.
If you would like to prevent scores from appearing within the MLB.TV app, from the MLB.TV home screen, select "Settings", then choose "Scores", and select the option to "Hide Scores".
To view MLB.TV games on a Popbox, you must first have a Popbox and be an MLB.TV or MLB.TV Premium subscriber. To purchase a subscription to MLB.TV or MLB.TV Premium, please click here. After you have launched the MLB.TV app for the first time, you will be given a code to enter at MLB.com/Popbox. From your computer, go to that page and click to "Active your Popbox". If you are not already logged in to MLB.com, sign in to the MLB.com account that is linked to your MLB.TV or MLB.TV Premium subscription. You will then be asked to enter the code that appears on Popbox to register it to your account.
The Popbox will automatically update itself after you have entered your valid activation code and we successfully link your MLB.TV or MLB.TV Premium account. This verification process takes about one minute. You can now access live and archived games via MLB.TV on your Popbox.
The MLB.TV app will launch to a listing of Today's games. You can go through this listing of games to select the one that you would like to watch.
Select the game that you would like to watch, and then choose if you would like to view either the Home or Away feed. While watching a game, press the "Info" button on your remote to access the controls. In the control bar, select the camera icon to select a different feed of the game to watch, when available. The "123" icon will bring a line score of the game where you can select an inning to play the game from. To return to the Calendar and select a different game, click on the "Back" button on your remote. The "Today's Games", "Calendar", "Standings", and "Settings" features can be selected at the top of the screen or by pressing the corresponding color button on your remote. Under "Calendar", select the date of the game that you would like to watch, and then select the game.
Under "Settings" you can prevent scores from appearing within the app by selecting "Click to Hide Scores". If scores are hidden and you would like to show them, select "Click to Show Scores".
If you find that the games are taking a long time to load, under Settings select "Set Video Quality". Change the setting from "Auto" to "High" or "Normal" depending on your Internet connection's bandwidth.
If you are having problems viewing games in the MLB.TV media player with Internet Explorer 9, while on an MLB.com page go to the "Tools" menu in Internet Explorer, then select "Compatibility View". Reload the page and launch a game again.
If you are still having problems watching games in Internet Explorer 9, please view games in Firefox instead of Internet Explorer.
To view MLB.TV games on a Panasonic VIERA HD Television or Panasonic Blu-Ray Disc Player, you must first have a compatible Panasonic television and be an MLB.TV or MLB.TV Premium subscriber. To purchase a subscription to MLB.TV or MLB.TV Premium please click here. MLB.TV is compatible with the following Panasonic models:
2011 Panasonic VIERA HD Television Models: TC-P65VT30, TC-P55VT30, TC-P65GT30, TC-P60GT30, TC-P55GT30, TC-P50GT30, TC-65PST34, TC-P65ST30, TC-P60ST30, TC-P55ST30, TC-50PST34, TC-P50ST30, TC-P46ST30, TC-P42ST30
2010 Panasonic VIERA HD Television Models: TC-P65VT25, TC-P58VT25, TC-P54VT25, TC-P50VT25, TC-P50VT20 TC-P54G25, TC-P50G25, TC-P46G25, TC-P42G25, TC-P54G20, TC-P50G20
Blu-ray Disc Players: DMP-BD75, DMP-DB755, DMP-BDT110, DMP-BDT210, DMP-DBT215, DMP-BDT310
Home Theaters: SC-BTT270, SC-BTT273, SC-BTT370, SC_BTT770, SC-BTT268
To register your Panasonic VIERA HD Television or Panasonic Blu-Ray Disc Player for use with your MLB.TV subscription, from the VIERA Connect Home Screen press the down arrow key to highlight "More" and press the OK button on your remote to navigate through the pages of available applications. When you see the MLB.TV icon, use the arrow keys to navigate to it and press OK. On the first screen that comes up, select "Link", you will then be given an activation code.
On your computer, go to http://mlb.mlb.com/panasonic and click on the button on the bottom left side of the page that says "Current Subscribers Activate Your Panasonic Device". In the following screen, enter the activation code from your Panasonic device and click the "Activate" button.
The Panasonic device will automatically update itself after you have entered your valid activation code and we successfully link your MLB.TV or MLB.TV Premium account to your Panasonic device. The verification process takes about one minute to show on your screen. Now you can access live and archived games via MLB.TV on your Panasonic device. Press the OK key on your remote while highlighting the "Start" button on the screen to launch the MLB.TV app.
From the home screen of the MLB.TV app, you will see a listing of Today's Games. Select the game that you would like to watch and press the OK button on your remote. When available, you can select from the Home or Away feed of that game. If the game is currently in progress, you can choose to launch the game from the beginning or watch it live.
While watching a game, you can press the left or right buttons on your remote to seek to a different part of the game in the control bar. In the games scoreboard you can highlight an inning and press ok to jump to it, and watch the game from that inning.
To access the Calendar to select a game from a different day, press the Red Button on your remote. Navigate to the date of that game that you would like to watch, and then press OK. This will take you to a listing of games from that day.
If you would like to hide scores from appearing within the app, press the Yellow Button on your remote to access the Settings, and uncheck the option to "Show Scores".
If you have installed NexDef on your Mac running OSX 10.7, but the MLB.TV Media Player and NexDef Detector indicate that it still needs to be installed, go to the "Applications" folder on your computer, then the "Utilities" folder, and launch "Terminal".
In Terminal enter the following and press the Return key:
sudo chown -R `id -nu` ~/Library/Application\ Support/Swarmcast ~/Library/LaunchAgents/com.swarmcast.mlbnexdefautobahn.plist
You will then be prompted to enter the password of your computer account. After entering your password, and the setting applies, quit Terminal. You will now be able to use NexDef with the MLB.TV Media Player.
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