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Unserved Fan FAQ

  1. Who qualifies as an "Unserved Fan"?

    An "Unserved Fan" is a U.S. resident who is unable to obtain pay-television service at his or her residence. Examples of pay-television services include, but are not limited to: AT&T U-Verse, Bright House Networks, CableOne, Charter Communications, Cablevision, Comcast Cable, Cox Communications, DIRECTV, Dish, Mediacom Cable, Sony Vue, Spectrum Cable, Suddenlink Communications, Time Warner Cable, Verizon FiOS, and WideOpenWest. If any pay-television service subsequently becomes available at your residence, you will no longer qualify as an Unserved Fan.

  2. Does MLB make special accommodations for Unserved Fans?

    Yes. MLB will offer individuals who apply and qualify as Unserved Fans the opportunity to purchase an MLB.TV subscription that also includes live local game telecasts of certain in-market clubs. Under MLB.TV's standard terms, live local game telecasts involving in-market clubs are generally not available as part of a subscriber's MLB.TV service, but that restriction will be lifted for Unserved Fans who subscribe to MLB.TV. During the regular season, Unserved Fans who take advantage of this opportunity will be able to view live local game telecasts involving their in-market clubs via MLB.TV.

    This offer is currently available only to Unserved Fans living within the home television territories of the following clubs: Arizona Diamondbacks, Atlanta Braves, Chicago Cubs, Chicago White Sox, Cincinnati Reds, Cleveland Indians, Colorado Rockies, Detroit Tigers, Houston Astros, Kansas City Royals, Los Angeles Angels, Miami Marlins, Milwaukee Brewers, Minnesota Twins, New York Yankees, Oakland Athletics, Philadelphia Phillies, Pittsburgh Pirates, San Diego Padres, San Francisco Giants, Seattle Mariners, St. Louis Cardinals, Tampa Bay Rays, and Texas Rangers.

    Please note that Unserved Fans who subscribe to MLB.TV remain subject to national, regional, play-in, and postseason blackouts. For more on MLB's blackout policies, click here.

  3. How do I determine whether I am an Unserved Fan?

    If you believe you are an Unserved Fan and would like to be able to view live local game telecasts of in-market
    club(s) as part of an MLB.TV subscription, please complete the application form here.

    Once your application is submitted, MLB will review your application and determine whether or not you qualify as an Unserved Fan. If you qualify, we will provide you with information on how to begin viewing live local game telecasts of in-market club(s) as part of an MLB.TV subscription.

    To receive access to live local game telecasts of in-market club(s) as part of an MLB.TV subscription as an Unserved Fan, you will need to submit an Unserved Fan Application and qualify each season.

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