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Giants Job Opportunities

For all available front office positions and internships within the Giants organization, please submit your resume as indicated below. If you would like to view and apply for any ticket sales related positions, please visit TeamWork Online by clicking the button below.

View Postings



Business Analyst, Data Warehouse Coordinator

Department:
Strategic Revenue Services
Reports To:
Vice President, Strategic Revenue Services

Principal Function: The San Francisco Giants are seeking an accomplished Business Analyst, Data Warehouse Coordinator with data analysis and design experience to contribute toward the success of our analytics team. Responsibles include gathering, managing and analysizing information to determine sales trends, to evaluate marketing activities, and to support functions such as pricing, incentives and general decisionmaking. This role will play a lead role in developing the methods for delivering sales and analytic information throughout the company using reports and dashboards to a variety of devices.

Responsibilities May Include:

  • Serve as a business analyst in analyzing information and developing strategies related to the organization's revenue objectives
  • Interpret and communicate data to support the company's decision making processes. Acquire, analyze and store transactional data from sources such as the ticketing system, ballpark access system, retail operation, concessionaire, etc.
  • Maintain and deliver this data to in-house functions such as reporting and customer relationship management system in a reliable and timely fashion
  • Collaborates with IT department to define procedures for developing and maintaining replicated data from various sources
  • Coordinate and facilitate "data" relationships with associated organizations such as Tickets.com, MLBAM, Qcue, Givex, and Centerplate
  • Maintain a seat by seat sales database after each game to profile customer purchasing patterns for future marketing opportunities
  • Produce a predictive model to forecast future ticket sales and suggest marketing strategies based on the forecast
  • Regulate and organize the Suite Rental System to ensure effective sales and revenue reporting for the Executive Sales Team
  • Prepare on a regular basis reporting updates on a variety of sales activities including group, suites, special events, dynamic pricing and current promotional offers
  • Research and identify data presentation tools to enhance reporting to various internal clients.
  • Create and tailor new ticket packages based on past purchasing patterns along with current marketing campaigns to generate multi-game purchases
  • Assist in the analytics and reporting of various special assignments for the entire organization
  • Assist with other initiatives of the Strategic Revenue Services group

Requirements:

  • Bachelor's degree from an accredited college or university in Business, Technology, Statistics, or related field
  • Strong analytical and organizational skills with the ability to multi-task in a high-paced environment
  • 2 to 4 years of data and analytical experience
  • Strong knowledge of MS Excel, MS Access, MS Powerpoint preferred
  • Experience with SQL Server highly recommended
  • Must be able to work well with others in a team setting
  • Experience working in a project-based environment with emphasis on meeting deadlines
  • Excellent written and verbal communication skills and interpersonal skills
  • Must be able to handle confidential matters with discretion and diplomacy
  • Ability to work unconventional hours
  • Experience interacting with customers to gather and understand their business and technical requirements
  • Strong project and process management skills

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Sponsorship Sales Account Manager

Reports To:
Director, Sponsorship Sales
Department:
Corporate Sponsorship
Status:
Exempt
Position Type:
Full-Time

Position Summary:
The San Francisco Giants are seeking an experienced sponsorship sales executive who will focus on new business and overall revenue generation as it relates to Giants baseball. This position will focus primarily on identifying potential sponsors, developing targeted marketing programs and servicing accounts for all Giants-related events at AT&T Park.

Position Responsibilities:

  • Develop and present customized proposals to include signage, promotions, naming rights, Hispanic marketing, hospitality entitlements and media (TV, radio, print & digital)
  • Sell sponsorship packages to both new and existing clients based on their marketing objectives and budgets, while maintaining the integrity of the organization
  • Work within a team environment to achieve the revenue goals for the organization
  • Qualify leads and develop a strategy to close new and existing business in a timely manner
  • Research the internet, publications, television, radio, etc and generate a list of potential sponsors and advertisers to be contacted regarding marketing opportunities for AT&T Park and GMG properties
  • Maintain account receivables to ensure sponsorship payments are kept up-to-date
  • Service all accounts including day-of-game responsibilities throughout the season
  • Work in tandem with sponsorship services on execution
  • Heavy emphasis on cold calling and new business

Knowledge and Skills:

  • Bachelors Degree required with emphasis in communications, marketing and/or business preferred
  • 5-8 years in sports media/sponsorship sales experience
  • Proven ability to network within corporate community and sell sports media/sponsorship programs
  • Goal oriented, self-starter with strong work ethic and ability to manage multiple projects in a fast-paced and time sensitive environment
  • Demonstrated experience with Outlook, Word, Power Point, and Excel
  • Experience with Salesforce CRM preferred
  • Experience with Scarborough Sports Marketing preferred
  • Exceptional interpersonal and communication skills and adhere to highest ethical standards
  • Ability to work non-traditional hours

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Ballpark Operations Intern

Reports To:
SVP Ballpark Operations
Department:
Ballpark Operations
Duration:
February 2015 - September 2015

Position Summary
Provide comprehensive administrative support to assist the Ballpark Operations department's programs, initiatives and daily operations.

Position Responsibilities:

  • Enter incident reports into the Incident Tracking System (ISS)
  • Oversee the healthy snack distribution program for Event Staff
  • Input current and archival photos in employee time tracking system
  • Assist with department communications
  • Collect and organize written incident reports
  • Assist with the training and implementation for incident reporting
  • Provide back-up support for ballpark operations reception area
  • Assist with the ballpark credentials, badges and passes
  • Participate in various meetings and provide comprehensive notes on such topics as the World Baseball Classic, Safety Committee and department meetings
  • Assist with ballpark evacuation project
  • Assist department with various administrative duties and projects including daily maintenance of messages, filing, correspondence and updating spreadsheets.

Skills and Qualifications:

  • Current student enrolled in an undergraduate or graduate program
  • Excellent administrative and organizational skills with a strong attention to detail
  • Excellent interpersonal and communication skills, both written and verbal
  • Ability to interact with various governmental departments and city agencies
  • Proficient in Microsoft Office
  • Must be a team player who is creative and proactive
  • Interest in a career of venue operations
  • Must be able to handle sensitive information with discretion and diplomacy
  • Must be available 20-30 hours/week including some nights and weekends

To be eligible candidates must currently be enrolled in school and have the ability to receive school credit towards your degree.

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Guest Services Intern

Reports To:
Director of Guest Services and Tours
Department:
Guest Services
Duration:
February 2015 - September 2015

Principal Function:
Assist the Guest Services department with daily office operations and a variety of tasks and responsibilities in conjunction with game-day preparations.

Position Responsibilities:

  • Assist with and compile information for daily briefing notes distributed to Supervisors, Event Staff and Line Management prior to each game.
  • Assist with the distribution and storing of ticket scanners and radio equipment during baseball games and other ballpark events.
  • Written and verbal correspondence with guests regarding Lost and Found items from Giants games and other events.
  • Coordinates pick-up or shipment of Lost and Found items with guests.
  • Assist with administrative tasks including filing, coordination of materials for sponsorship activation programs, locker assignments, etc.
  • Assist with operations and customer services in the Guest Services Office in the ballpark during baseball games and events.
  • Track and maintain database of Service Scouts secret shopper program recipients for Guest Services and Fan Lot employees
  • Maintain/Update standard operating procedures manual for guest services department

Requirements:

  • Must be a college student currently enrolled in a graduate or undergraduate program
  • Previous Customer Service experience preferred
  • Proficient Knowledge of MS Office (with emphasis in Outlook, Excel and Word)
  • Excellent interpersonal and communications skills, both written and verbal.
  • Strong organizational skills with the ability to multi-task in a high-paced environment.
  • Must be able to handle sensitive information with discretion and diplomacy
  • Must be available 20-30 hours/week including some nights and weekends

To be eligible candidates must currently be enrolled in school and have the ability to receive school credit towards your degree.

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Media Relations Intern

Reports To:
Media Relations Coordinator
Department:
Media Relations
Duration:
2015 Baseball Season (Approximately March-October)

Position Summary:
Assist in the overall operation of Media Relations, including but not limited to, statistical services, publications, writing and disseminating news releases as necessary, and other duties as assigned by the media relations staff.

Position Responsibilities:

  • Assist the Media Relations department on writing and disseminating news releases
  • Writing, editing and producing game notes
  • Assist with Giants' game day social media
  • Assist in game day activities in the Bob Stevens Press Box at AT&T Park
  • Conduct statistical research and services
  • Set up and breakdown of press conferences in Nick Peters Interview Room

Knowledge and Skills:

  • Currently enrolled in an undergraduate or graduate program with a Communications or Public Relations major or related field preferred
  • Prior experience working in an athletic department, sports or media organization with an interest in a career in sports information or athletics administration
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office and Adobe applications
  • Team player who is a creative and proactive problem solver; self-motivated with a drive to succeed.
  • Must be willing to work nights and weekends as necessary
  • The position will begin in late March and conclude at the end of the season.

To be eligible candidates must currently be enrolled in school and have the ability to receive school credit towards your degree.

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