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Giants Job Opportunities

For all available front office positions and internships within the Giants organization, please submit your resume as indicated below. If you would like to view and apply for any ticket sales related positions, please visit TeamWork Online by clicking the button below.

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50/50 Raffle Team Member

Reports to:
50/50 Raffle Coordinator, Giants Community Fund
Department:
Giants Community Fund
Status:
Part-Time, Seasonal, Non-Exempt
Duration:
March - October 2016

Position Summary:
The Giants Community Fund, a 501(c)(3) nonprofit organization, is looking for dependable, enthusiastic, highly-motivated, and hard-working individuals to sell 50/50 Raffle tickets during Giants home games.

The raffle tickets will be sold from gates open (2 hours before first pitch) until the middle of the 6th inning. The 50/50 Raffle Team Members must be available 3 hours before the game and available after the raffle closes.

Position Responsibilities:

  • Effectively communicate and educate fans about the 50/50 Raffle
  • Encourage fans to purchase raffle tickets
  • Facilitate raffle ticket sales via electronic handheld device and/or PC
  • Patrol assigned area during the games to promote raffle sales
  • Reconcile tickets sold and cash received after each raffle
  • Answer questions regarding the 50/50 Raffle and the Giants Community Fund and Junior Giants Program
  • Other duties as assigned

Qualifications:

  • Excellent cash handling and customer service skills
  • Comfortable approaching people and selling in front of crowds
  • Understand the timing, etiquette and pace of baseball
  • Detail oriented with the ability to work efficiently in a high-stress environment
  • Regularly required to walk long distances, and climb up/down and stand for long periods of time
  • Must be 18 years of age or older by start date of employment
  • Work non-traditional hours on weeknights, weekends and holidays according to the Giants home schedule

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Sales Associates

Locations:
AT&T Park, Walnut Creek, Union Square, Embarcadero
Status:
Non-Exempt
Position Type:
Part-time (20-30 hours per week)

POSITION SUMMARY:
Sales Associate will provide excellent customer service, assist with merchandise and support all store operation duties.

Position Responsibilities:

  • Customer service in finding and selecting Giants merchandise
  • Assist customers by answering questions and addressing concerns
  • Handling cash transactions, providing customer change, processing credit cards purchases and gift card sales
  • Lift and move merchandise, including receiving and restocking merchandise, as necessary
  • Maintain merchandise presentation and housekeeping standards
  • Maintain a friendly environment to encourage a positive customer experience
  • Contribute to the team's working environment by adhering to the company's policies and procedures.
  • Communicate with retail personnel regarding any customer needs or issues
  • Additional responsibilities as assigned by retail supervisors
  • Required to stand, crouch, kneel, lift and/or move up to 20 lbs., and climb ladders as needed

Knowledge of Skills Required:

  • Retail sales experience preferred
  • Enthusiastic and upbeat personality
  • Self motivated, friendly, professional, responsible and dependable
  • Ability to work as a team player to accomplish store sales goals
  • Ability to communicate effectively in a timely manner with retail personnel and retail supervisors
  • Must be able to work and thrive in a high paced, high transaction and high energy environment
  • Must be able to work flexible hours, including nights and weekends

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Ballpark Operations Event Staff

Department:
Ballpark Operations
Reports To:
Director Ballpark Operations & Sr. Director Special Events
Status:
Part-Time/Non-Exempt/Hourly

Position Summary:
The Event Staff team will help with the set up and take down of equipment for baseball and non-baseball events in a safe and clean manner. Will work closely with various departments within the Giants Organization in order to successfully put on events.

Position Responsibilities:

  • Will work with Supervisor setting up and taking down equipment and furniture used for events
  • Make changes to floor plans if requested by client or event supervisor
  • Provide hands on support for project throughout ballpark
  • Customer service clients and guests during events
  • Operate baseball pitching machines during selected events
  • Assist with client and vendor load-in/load-out for selected events
  • Maintain and monitor furniture and equipment storage areas

Knowledge and Skills Required:

  • Valid Driver's License
  • Minimum of one year experience in a relevant field, particularly in a hands-on support role preferred
  • Ability to multi task, punctual and presentable
  • Ability to be adaptable and work as a team player
  • Maintain high level of discretion and confidentiality at all times
  • Event set up and forklift experience a plus
  • Required to stand, crouch, kneel, lift and/or move up to 60 lbs., and climb ladders as needed
  • Must be able to work flexible hours and variable schedules, including nights, weekends and holidays

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Sales Associate - FTC

Department:
Retail
Location:
AT&T Park, From the Clubhouse
Reports To:
District Store Manager
Status:
Part-Time/Non-Exempt/Hourly

Position Summary:
Provide excellent customer service and organizational skills for the Retail Department's Game Used program at AT&T Park. Assist Game Used sales team in all customer service and operational duties as well as sales.

Position Responsibilities:

  • Provide great service to all customers and maintain a friendly environment to encourage a positive customer experience.
  • Assist customers in finding and selecting items.
  • Assist customers by answering all questions and addressing concerns about the Game Used Product.
  • Restock inventory on a daily basis and help with merchandising
  • Ensure store is properly maintained and organized for next home games.
  • Work with MLB Authenticators to collect merchandise during games
  • Communicate all store needs, customer issues and daily status updates to supervisor and From the Clubhouse staff.
  • Keep track of customer waiting list and sold Game Used items.
  • Ring up cash, credit card, and gift card sales in POS system.
  • Perform opening and closing tasks as dictated.
  • Additional responsibilities as assigned by management.

Knowledge and Skills:

  • Self motivated, responsible, positive attitude and extremely organized.
  • Knowledge about Memorabilia, Game Used product and previous retail experience is a plus.
  • Willingness to learn and adapt in a new store location.
  • Ability to communicate effectively and in a timely manner with store leaders and management.
  • Energetic, enthusiastic with great customer service skills.
  • Must be able to work flexible hours, including nights, weekends, and holidays.
  • Proficient in Retail Pro POS System, Microsoft Excel and Microsoft Outlook

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Gotham Club Membership Sales & Services Coordinator

Reports to:
Gotham Club Manager
Department:
Giants Enterprises
Status:
Full-Time/ Non-Exempt

POSITION SUMMARY:
The Gotham Club is seeking an experienced individual who will be responsible for premium sales and service efforts relating to our Gotham Club membership. The primary focus of this role is to maximize member satisfaction and retention. This role will establish and strengthen our member relationships by providing excellent, personalized customer service and to maximize revenue through membership renewals and increased attendance at member events.

POSITION RESPONSIBILTIES:

Membership Management, Marketing & Customer Service

  • Establish and enhance relationships with members through phone contact, e-mail correspondence and face-to-face meetings and events; provide prompt, accurate, courteous and complete service
  • Assist Club Manager with the development and coordination of all club sales, membership retention and marketing materials
  • Work with Club Manager to establish and enforce membership policies and procedures
  • Develop monthly member newsletter of important membership updates and upcoming events
  • Maintain member database, reservation system and club website
  • Provide highest level of customer service for all member needs including, but not limited to, execution of member benefits, event reservations, billing and invoicing and membership fees

Membership Retention & Business Development

  • Provide premium sales and service support with the coordination and execution of the 2016-2017 membership renewal process
  • Assist Event Program Manager with and participate in member events with the goal of building relationships and enhancing the membership experience
  • Contribute to the development and enhancement of membership benefits by striving to find new ways to add value to the member experience, while maximizing revenue

SKILLS AND QUALIFICATIONS:

  • Bachelors Degree required; emphasis in Communications, Hospitality, Marketing and/or business
  • Minimum of 3 years of customer service or sales experience within the service or entertainment industries (sports or hospitality industry preferred)
  • Exceptional communication skills, problem-solving and relationship-building skills
  • Experience servicing high-end revenue and corporate accounts
  • Highly motivated with desire to be successful in the field of sales and client relations
  • Proficient in Microsoft Office with emphasis in Word, Power Point and Excel
  • Experience with Photoshop and other design programs a plus
  • Must be able to work flexible hours, including most home games, nights, weekends and holidays

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Special Events Intern

Department:
Giants Enterprises
Reports to:
Event Coordinator
Duration:
May 2016 - October 2016

About Us:
Giants Enterprises is dedicated to developing new ventures beyond the Major League Baseball franchise in addition to utilizing AT&T Park and PIER 48 as destinations for non-baseball special events in San Francisco. For over 15 years, Giants Enterprises has produced more than 1,000 private events and hosted numerous public events, including major concerts, motor sports events, international soccer matches, professional and college football games, Cirque du Soleil, the Giant Race, and America's Cup spectator experiences.

Position Summary:
Assist in the management of public and private special events produced by Giants Enterprises in order to gain hands on experience and develop a working knowledge of the event industry.

Responsibilities:

  • Support event staff in all aspects of event coordination for public and private events, including but not limited to: creating floor plans and event staffing timelines, assisting with event set-up and breakdown, and coordinating with vendors and staff.
  • Maintain and update event filing system.
  • Update and input information into our event booking system.
  • Assist with all aspects of day-to-day office operations (mailings, fielding calls, etc.).
  • Assist with special projects pertaining to Giants Enterprises events.
  • Maintain in-house event furniture, equipment, and d├ęcor inventory in conjunction with Manager, Event Operations.
  • Assist with the management of event set-up, load-in, and load-out.
  • Assist with day of event management.

Skills and Qualifications:

  • Current student enrolled in an accredited college or university with a Hospitality or Recreation, Parks and Tourism major. An emphasis in event management is preferred.
  • Interns must provide verification of student status before the internship may begin.
  • Detail oriented with the ability to work efficiently in a deadline-driven environment.
  • Strong communication and organizational skills.
  • Works well in a team setting, is solution oriented, and is able to multi-task effectively in a fast-paced environment.
  • Proficient in Word, Outlook, Excel, and PowerPoint.
  • Must be available 20-30 hours per week, including nights, weekends, and holidays.

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Database Developer, Baseball Systems

Reports To:
Director, Application Development
Department:
Information Technology
Status:
Full-Time, Exempt

Position Summary:
Assist in the development and maintenance of all systems within the baseball organization. Key responsibilities include being a contributing member of the development staff focused on baseball databases.

Position Responsibilities:

  • Assist in maintaining all database systems
  • Identify new and unique approaches to accomplish baseball objectives
  • Tuning database queries and systems
  • Assist in front end development
  • Document database applications and processes; develop user documentation as needed.
  • Provide after-hours support as needed, be available 24x7 to service baseball staff and their urgent system needs

Technical Skills:

  • SQL Server Experience critical
  • Basic understanding of server architecture and database design
  • Experience in ETL for SQL, REST services
  • XML, C#, JSON, ASP, Python
  • Familiarity and interest with web video streaming
  • Familiarity with AWS RDS or other cloud-based databases a big plus

Knowledge and Skills:

  • Bachelor's Degree in Computer Science, Electrical Engineering or Information Systems required
  • 1-2 years application development experience required
  • Strong quantitative abilities and existing knowledge of baseball analytics
  • Knowledge of and passion for baseball
  • Strong interest in researching, identifying and applying new techniques and strategic uses of technology
  • An intimate understanding of data driven applications
  • Must be able to work efficiently and multi-task in a high stress environment and easily adapt to shifting priorities
  • Self-motivated, detail-oriented, highly organized and deadline driven
  • Resourcefulness, desire and ability to learn quickly and acquire new technical skills
  • Excellent written and verbal communication skills. Technical documentation experience required.
  • Patience and ability to satisfy demanding customers while effectively managing workload and expectations
  • Team player who prefers a collaborative environment
  • Committed to going "above and beyond" to serve the customer and enhance their technical knowledge

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Marketing & Advertising Intern

Department:
SFG Productions/Marketing & Advertising
Reports To:
Executive Producer / Marketing & Advertising Project Manager
Duration:
2016 Baseball Season (Approximately April - October)

POSITION SUMMARY:
The Marketing & Advertising Intern is responsible for providing support to Marketing & Advertising department, with a focus on video and digital content production.

JOB RESPONSIBILITIES:

  • Edit, create and update graphics for commercials, videos, and supplementary content for TV, sfgiants.com and our 11 social media channels.
  • Assist with the development of new and innovative ways of enhancing the Giants community and fan base.
  • Assist the director, producer, camera operator, audio and/or lighting engineer on large scale productions.
  • Assist with the managing and upkeep of the Edit Suite computers, camera equipment and digital assets.

SKILLS AND QUALIFICATIONS

  • Currently enrolled in a college or university with a major in Marketing, Communications, Broadcasting or related field preferred.
  • Applicants must be able to work between 20-30 hours per week the entire baseball season (April - September) and have a flexible schedule to work all Giants home games, including weekends and nights.
  • Experience with video production.
  • Experience editing with Avid Media Composer or Premiere.
  • Proficient in Microsoft Office with emphasis in Word, Excel, and PowerPoint.
  • Able to meet strict deadlines while focusing on details and maintaining quality
  • Effective communicator, clearly and concisely, both verbally and in writing.
  • Able to multi-task in a fast-paced, deadline-driven environment is required.
  • Knowledgeable of Social Media platforms and mobile technology.
  • Proactive, self-starter with a high level of energy and confidence.

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Buyer's Assistant (Part-Time)

Reports To:
Buyer of Women's, Kid's & Novelty
Department:
Retail
Duration:
Part-Time, Non-Exempt

Position Summary:
The San Francisco Giants are seeking a part-time Buyer's Assistant to help support the Retail Buyers with daily operations in the Retail department.

Responsibilities Include:

  • Act as a representative for the buyers cross functionally between vendors, store managers and the warehouse. Be an excellent communicator and organizer for the buyers.
  • Work closely with the store managers to enhance the understanding of our customers and address their needs. Will also do monthly store visits and communicate with store managers on product and tools to better their business.
  • Responsible for in store communications as necessary, providing product information, the merchandise catalog and working with the visual merchandiser to provide visual direction.
  • Support the buyers by executing markdowns and consolidations across stores. In addition s/he will present the buyers with markdown and consolidation recommendations based on store needs and current inventory.
  • Attend shows and vendor appointments with the buyers and assist in developing the product assortment and merchandise boards.
  • Maintain purchase orders for the buyers and work with vendors to obtain images, tracking and other related product information for store or promotional needs.
  • Additional ad-hoc assignments as delegated by Retail front office staff including, not limited to, data entry, filing and other clerical duties.

Requirements:

  • Bachelor's degree preferred.
  • Minimum 1 year buying experience.
  • Proficient in MS Office (Excel, Word, Outlook).
  • Familiar with Retail Pro a plus.
  • Ability to work extended and/or nontraditional hours (e.g., evenings, weekends and holidays). Proficient in multi-tasking.
  • Excellent written and verbal communication skills.
  • Must be judicious in carrying out assignments without direction.
  • Positive attitude and professional.

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Promotions & Event Production Coordinator

Department:
Marketing Reports To:
Director, Promotions & Event Production Status:
Part-Time/Hourly

POSITION SUMMARY:
The San Francisco Giants Marketing Department is seeking a self-starting individual who will oversee the coordination and execution of Special Ticket Events, promotions as well as some pre-game entertainment elements. This position will work hand-in-hand with internal departments, external vendors and community groups.

JOB RESPONSIBILITIES:

  • Coordinate with community leaders on entertainment details for heritage nights including game day logistics
  • Liaison with Ballpark Operations to execute special events from set up to breakdown
  • Work with outside vendors, city entities, Port & Harbor Master to coordinate on-site special event operations, event layouts and secure permits as needed
  • Create, develop and manage special event on-field entertainment
  • Serve as point of contact to Ballpark Entertainment to develop in-game scoreboard content, welcomes & features including Cool Sign loop, AMN boards and LED boards
  • Coordinate with Sponsorship Sales and Services department to fulfill sponsor obligations related to special events
  • Track expenses, process invoices, prepare expense reports and determine profit margins on each special event to evaluate their success
  • Coordinate with Orange & Black Attack, SFG Productions, Guest Services and Security to schedule staff for special event giveaways & event execution
  • Secure entertainment for all special events in all ballpark Plazas and Terry Francois Blvd. (DJs, bands, dancers, etc.)
  • Compile comprehensive summary reports of key events as well as season reports for presentation purposes
  • Assist with planning and execution of ballpark promotions and ceremonies including but not limited to Fanfest, Opening Day, alumni reunions, Slumber Party, Fan Appreciation Day, etc.
  • Assist with scheduling National Anthems, first pitches, homeplate ceremonies and other pre-game activities

SKILLS AND QUALIFICATIONS

  • Bachelors Degree required
  • 1-2 years of related event services experience required
  • Proficient in Microsoft Office with emphasis in Word, Excel, and PowerPoint. Photoshop skills are a plus
  • Establish positive professional relationships with Giants staff, fans and clients
  • Excellent communication skills, both written and verbal
  • Excellent organizational and customer service skills
  • Ability to manage multiple projects in a fast-paced environment with the emphasis on meeting deadlines
  • Ability to work in a team environment
  • Experience in sports marketing preferred
  • Applicants must be able to work normal business hours the entire baseball season (April - September), have a flexible schedule to work Giants home games, including nights and weekends, as well as various days and hours during the off-season as needed

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Junior Giants Ambassador

Junior Giants, the flagship program of the Giants Community Fund, is a free, noncompetitive and innovative baseball program for over 25,000 underserved boys and girls ages 5-18 years old. Junior Giants focuses on the Four Bases of Character Development -- Confidence, Integrity, Leadership and Teamwork -- and offers programs in Health, Education, and Bullying Prevention.

Ambassador Summary:
The Giants Community Fund, a 501(c)(3) nonprofit organization, is looking for student Ambassadors to serve as liaisons between the Fund's office in San Francisco and Junior Giants leagues located in targeted regions throughout California, Nevada and Oregon. Ambassadors will work directly with their respective league organizer to ensure a high quality program is being delivered to the community and will be trained as research assistants to collect data from parents and coaches (surveys) and participants (interviews). Ambassadors will also be asked to assist with various special events at the league level (First Pitch Meeting, Coach and Team Parent Meetings, game days, practices, etc.) as well as special events at AT&T Park (Coaches Clinic, Junior Giants Festival, Junior Giants Day) and regional events in Sacramento, San Jose and Fresno. Four Junior Giants staff members in our San Francisco office will manage and oversee Ambassadors in their assigned regions. Ambassadors are required to report on a weekly basis to each respective Coordinator/Manager. This is a paid position.

Ambassador Locations
Junior Giants leagues are located throughout California (Northern/Central) and into Western Nevada and Southern Oregon. Ambassadors will be asked to choose 3 locations they are available to work when completing the online portion of the application. Locations with Junior Giants Ambassador openings are Ukiah, Willits, Cottonwood, Hoopa, Klamath Falls, Arvin, and Lamont.

Qualifications:

  • College student obtaining a degree in recreation, sport management, child development or related majors preferred
  • Strong communication skills, both written and verbal. Strong interpersonal skills required.
  • Ability to interact with diverse populations and age groups
  • Strong organizational and leadership abilities
  • Transportation to league sites in targeted region
  • Bilingual (Spanish) preferred

Must be available:

  • Mid-May/early June to mid-August with a flexible schedule to work selected weekdays, but primarily weeknights and weekend days. Exact schedules and game times vary by league. Expected 10-20 hours per week.
  • Upon passing a background check and acceptance into the Ambassador program, a required Ambassador Orientation will be held in May at AT&T Park.

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