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Terms of Use AgreementPLEASE READ THESE TERMS OF USE (THIS "AGREEMENT") CAREFULLY BEFORE USING THIS WEBSITE OR ANY OTHER MLBAM PRODUCT OR SERVICE. TABLE OF CONTENTS
1. INTRODUCTION; GENERAL; OWNERSHIP; PROHIBITIONS Except for Submitted Content (defined below), the MLBAM Properties are either owned by or licensed to MLBAM. The applicable owners and licensors retain all rights to the MLBAM Properties, including, but not limited to all copyright, trademark and other proprietary rights, however denominated. Except for downloading one copy of the MLBAM Properties on any single computer for your personal, non-commercial home use, you must not reproduce, prepare derivative works based upon, distribute, perform or display the MLBAM Properties without first obtaining the written permission of MLBAM or otherwise as expressly set forth in the terms and conditions of the MLBAM Properties. The MLBAM Properties must not be used in any unauthorized manner. In some instances, this Agreement and a separate end user license agreement or similar agreement will apply to the MLBAM Properties. By using this Website or the other MLBAM Properties you acknowledge that you have reviewed all terms and conditions applicable to the product or service in question and agree to be bound by the terms and conditions. You must not use the MLBAM Properties or Community Features (defined below) to: (i) transmit, store, embed or otherwise make available any information or material that infringes any right of MLBAM or any third party, however denominated, including, without limitation, copyright, trademark, patent, rights of privacy or publicity or any other proprietary right; (ii) transmit, store or otherwise make available material which disrupts this Website or the other MLBAM Properties, imposes an unreasonable or disproportionately large load on this Website's or the other MLBAM Properties' infrastructure, or otherwise adversely affects, restricts or inhibits any other user from using and enjoying this Website or the other MLBAM Properties; (iii) transmit, store or otherwise make available material which is false, threatening, abusive, libelous, defamatory, obscene, vulgar, demeaning, offensive, pornographic, profane, sexually explicit, indecent, inappropriate, constitutes hate speech, or which adversely affects MLBAM business or is otherwise objectionable in MLBAM's sole discretion; (iv) transmit, store or otherwise make available material which constitutes or encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law; (v) transmit, store or otherwise make available a virus, trojan horse, worm, time bomb, spyware, bot or other harmful or deleterious programming routine; (vi) transmit, store or otherwise make available material which contains any information, software or other material of a commercial nature; (vii) transmit, store or otherwise make available material which contains advertising, promotions, "junk mail," "spam," "pyramid schemes," "chain letters" or solicitation of any kind; (viii) transmit, store or otherwise make available material which constitutes or contains false or misleading indications of origin or statements of fact; (ix) exploit, harm, personally attack (personal attacks include, but are not limited to, defamatory, sexual and/or sexually implicit remarks) or impersonate players, management, employees of baseball, or any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; (x) use or attempt to use another's information, account, password, service or system except as expressly permitted; (xi) solicit, collect, transmit, store or otherwise make available private information of any third party including, without limitation, telephone numbers, addresses, last names, email addresses, Social Security numbers, or credit card numbers; (xii) use automated scripts to collect information from or otherwise interact with this Website or the other MLBAM Properties; and (xii) transmit, store or otherwise make available material which is irrelevant to the subject matter of any Community Features (defined below). Third party text, photo, graphic, audio and/or video material, including that provided by Associated Press ("AP") (collectively, the "Third Party Materials"), contained on or incorporated in the MLBAM Properties shall not be published, broadcast, rewritten for broadcast or publication or redistributed directly or indirectly in any medium. Neither these Third Party Materials nor any portion thereof may be stored in a computer except for personal and non-commercial use. No third party provider, including without limitation AP, will be held liable in any way to any Website user or to any third party or to any other person who may receive information in the Third Party Materials or to any other person whatsoever, for any delays, inaccuracies, errors or omissions therefrom or in the transmission or delivery of all or any part thereof or for any damages arising from any of the foregoing or occasioned thereby. 2. NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT A. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. B. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site. C. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit MLBAM to locate the material. D. Information reasonably sufficient to permit MLBAM to contact the complaining party, such as an address, telephone number, and/or electronic mail address. E. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. F. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Claims of infringement which include the above required information must be submitted via postal mail, fax or e-mail to MLBAM's Designated Agent as follows: 3. COMMUNITY FEATURES In order to participate in Community Features and/or certain other MLBAM Properties, you may be asked to register an account by providing certain personal information such as your name and/or email address. The Privacy Policy of this Website explains how such information may be collected and used. In consideration of your use of the applicable MLBAM Properties, you agree (i) to provide accurate, current and complete information about yourself as may be prompted by any registration forms ("Registration Data"); (ii) to maintain the security of your password and identification; (iii) to maintain and promptly update Registration Data and any other information you provide to MLBAM, and to keep it accurate, current and complete; (iv) not to sell, transfer or assign your account; and (v) to be fully responsible for all use of your account and for any actions that take place using your account. MLBAM and its third-party providers ("Vendors") do not monitor, endorse, edit or screen your Submitted Content, although MLBAM and its Vendors reserve the right to do so, and neither MLBAM nor its Vendors shall be liable for your Submitted Content. You acknowledge that your Submitted Content is not confidential and that your Submitted Content may be read, intercepted by others and widely accessible on the Internet and/or via other interactive media, and that you have no expectation of privacy with regard to any such submission. You acknowledge that by submitting your Submitted Content via the Community Features, no confidential, fiduciary, contractually implied or other relationship is created between you and MLBAM or between you and MLBAM's Vendors other than as expressly set forth in this Agreement. You acknowledge that MLBAM is not responsible for, and cannot and does not guarantee, the accuracy, completeness or reliability of information in any material posted or submitted by any user of the Community Features. You represent that your Submitted Content is an original work by you or that you have all necessary rights in it and to submit it to MLBAM under the terms of this Agreement. You further agree that you are solely liable for any and all costs, claims, demands, investigations, liabilities, losses, damages, judgments, settlements, costs and expenses, including attorneys' fees, connected to or arising from your breach of any representation or warranty, or other violation of this Agreement. If MLBAM determines, in MLBAM's sole discretion and judgment, that your Submitted Content violates, or may violate, any of the terms of this Agreement, MLBAM reserves the right to (a) refuse to allow you to upload information or otherwise transmit material; (b) remove and delete your Submitted Content; (c) revoke your right to use this Website, the Community Features and/or the other MLBAM Properties; and/or (d) use any technological, legal, operational or other means available to MLBAM to enforce the provisions of this Agreement, including, without limitation, blocking specific IP addresses or deactivating your registration on this Website, the Community Features or on the other MLBAM Properties. You are solely responsible for your interactions with other users of the MLBAM Properties. You may use various features (e.g., the "Report Violation" feature in the Options menu button within a Discussion string on our Message Boards or the "Report any abuse or spam" hotlink within a blog or comment section within MLBlogs) of certain Community Features to report violators. We reserve the right, but have no obligation, to monitor disputes between you and other users. By transmitting your Submitted Content via the Community Features, you grant, and represent and warrant that you have the right to grant, to MLBAM a worldwide, perpetual, royalty-free, non-exclusive, sub-licensable and irrevocable right and license to use, reproduce, prepare derivative works based upon, distribute, perform, sell and display your Submitted Content for any purpose throughout the universe, in whole or in part, in any form, media or technology known or hereafter developed. 4. SPECIAL TERMS AND CONDITIONS APPLICABLE TO SALES OF PRODUCTS AND SERVICES; CUSTOMER SERVICE CONTACT INFORMATION ALL PURCHASES ARE SUBJECT TO PRODUCT AVAILABILITY. MLBAM EXPRESSLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY FOR ANY DAMAGE, LOSS OR INJURY ARISING OUT OF: THE ACTIVITIES OF ANY VENDOR, THE MERCHANDISE OFFERED BY THE VENDORS, ANY LOSS OR INJURY RESULTING FROM YOUR ACCESS OR INABILITY TO ACCESS THE MLBAM PROPERTIES, ANY THIRD PARTY SALES LOCATIONS OR ANY PRODUCT OR SERVICE THEREIN, OR ANY LOSS OR INJURY ARISING OUT OF YOUR PURCHASE OR USE OF ANY PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. The Services and all other products offered via the MLBAM Properties are provided for your private, non-commercial use, and you may not distribute, modify, translate, rebroadcast, transmit, perform or create derivative works of them. A. Price Modifications; Merchandise and Services Availability MLBAM reserves the right to modify the price of any Merchandise, Tickets, Services or any other products offered via the MLBAM Properties. MLBAM is not responsible for any error in copy or images relating to Merchandise, Tickets, Services or any other products offered via the MLBAM Properties. Any auction or offer to sell any Merchandise, Tickets, Services or any other products offered via the MLBAM Properties, may be discontinued at any time in MLBAM's sole discretion. With respect to Merchandise offered and/or sold via the MLB.com Shop, we cannot confirm the price or availability of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process (with the exception of any special order or customized/personalized products, which will be billed immediately after the order is received). Despite our best efforts, a small number of the items in the MLB.com Shop or in our printed catalogs may be mispriced. If we discover a mispricing, we will do one of the following:
The Services and any other applicable products offered via the MLBAM Properties are subject to transmission limitations of the Internet and, as applicable, wireless carriers, including, but not limited to, video and/or audio dropouts, rebuffering or loss of connection. B. Required Notices of Certificates of Authenticity With respect to the sale of certain Merchandise through MLB.com Auctions to residents of the State of California, the following notice is provided pursuant to California Civil Code, Title 1.1A, Autographed Sports Memorabilia, Cal Civil Code § 1739.7 (2001):
With respect to the sale of certain Merchandise on this Website, the following notice is provided pursuant to New York Arts and Cultural Affairs Law, Title V-1, Sale of Autographed Sports Collectibles, NY CLS Art & Cult Affr § 60.04 (2006):
The certificates of authenticity referenced above will be provided in the form of a certificate of authenticity or as a unique hologram affixed to the item itself. Each hologram bears a unique tamper-proof identification number that upon entry in MLB's database will provide the name of the signer and the date the item was signed. Each item and its unique identification number is processed and posted on the official program pages, which are accessible through the MLB.com Shop. Should you have any questions about the purchase of Merchandise via the MLBAM Properties, please call MLB.com Shop Customer Service at 888-MLB-SHOP (888-652-7467) within the U.S., or e-mail customerservice@website.mlb.com. Should you have any questions about the purchase of Services via the MLBAM Properties, please call 866-800-1275 within the U.S. and 512-434-1542 outside the U.S., or e-mail cssubscriptionfeedback@website.mlb.com. Should you have any questions about the purchase of downloadable mobile or wireless products via the mobile MLBAM Properties, please e-mail mobilecs@mlb.com. D. Purchasing; Price; Payment By purchasing any Merchandise, Tickets, Services or any other products offered via the MLBAM Properties, you acknowledge and agree that your credit card is being charged by the payment processor of MLBAM or its Vendor, the operator of such product or service. For purposes of this Agreement, such payment processor will be referred to as a "Vendor." By utilizing a credit or debit card for purchase of any Services or any other applicable products offered via the MLBAM Properties, you authorize MLBAM to charge such card on the periodic basis as specified (e.g., once per month for monthly Services) in the amount described on the applicable Service or Services' purchase path(s). E. Billing and Automatic Renewal Policies for Certain Subscription Services For Services billed on a yearly basis (e.g., MLB.TV Premium Yearly, MLB.TV Yearly and MLB.com Gameday Audio Yearly subscription Services), the term begins when you purchase and ends on the last day of February of the next year, with one-time billing immediately following your purchase. Your subscription will automatically renew on approximately March 1 of the next year at the previous year's rate, unless you signified otherwise in accordance with the applicable instructions. To cancel the annual automatic renewal feature, send an e-mail to cssubscriptionfeedback@website.mlb.com or call MLB.com Customer Service toll free within the U.S. at 866-800-1275, and 512-434-1542 outside the US. F. Refund Policies for Certain Subscription Services Of course, should you wish to cancel your subscription at any time, you may contact MLB.com Customer Support toll free within the U.S. at (866) 800-1275, and 512-434-1542 outside the US or via e-mail at cssubscriptionfeedback@website.mlb.com. If such cancellation occurs on any date following the fifth (5th) day after your purchase date, then your cancellation will be effective as follows:
In no event will MLBAM provide pro-rated refunds. By accepting this Agreement, you agree that MLBAM may notify you about changes to prices and/or Services by sending an e-mail message to your e-mail address on file with MLBAM and by publishing such notices from time to time on the informational page(s) of the MLBAM Properties applicable to the Services. It is your responsibility to notify MLBAM of any change in your e-mail address by logging in to the applicable MLBAM Property and using the online account management tool. If your email service includes functionality or software that catalogues your emails in an automated manner, it is your responsibility to ensure that those emails we send to you reach your inbox, either by routinely monitoring your bulk, junk and/or spam e-mail folders or by adding us to your address book or safe senders list. Programming, pricing, terms and conditions of Services and other products offered via the MLBAM Properties are subject to availability and change. Subscription Services offered via MLBAM Properties other than this Website may be governed by an end user license agreement or similar agreement with different terms and conditions than are contained in this Agreement, including different refund policies. Please refer to the terms and conditions of such MLBAM Properties to determine the policies applicable for such other MLBAM Properties. G. Blackout Restrictions Regular Season Local Live Blackout: During the MLB Regular Season, all live games offered via an MLB.TV subscription Service and our other subscription Services are subject to local blackouts. Such live games will be blacked out in each applicable Club's home television territory (except for certain home television territories for which MLBAM may offer in-market subscription Services). If a game is blacked out in an area, it is not available for live game viewing. In addition, note:
To find out which Club's live games are blacked out of the area where you will be watching a game due to these local blackout restrictions, click here. Regular Season Weekend National Live Blackout: Due to MLB exclusivities, during the MLB Regular Season, live games occurring each Saturday with a scheduled start time after 1:10 PM ET or before 7:05 PM ET and each Sunday with a scheduled start time after 5:00 PM ET, will be blacked out in the United States (including the territories of Guam and the U.S. Virgin Islands). Live Audio of such games is available as part of any MLB.TV subscription Service, as part of the MLB.com Gameday Audio subscription Service and may be available as part of certain other of our subscription Services. Postseason Live Blackout Applicable to MLB.TV and Certain other Subscription Services: Due to MLB exclusivities, during the MLB Postseason, all live games will be blacked out for the MLB.TV subscription Service and certain other subscription Services (but excluding the Postseason.TV subscription Service) in the United States (including the territories of Guam and the U.S. Virgin Islands) and Canada. Live Audio of MLB Postseason games is available as part of any MLB.TV subscription Service, as part of the MLB.com Gameday Audio subscription Service and may be available as part of certain other of our subscription Services. International Live Blackout: Live games available via an MLB.TV subscription Service or our other subscription Services (including the Postseason.TV subscription Service) may also be subject to blackout in certain International territories. To determine which International territories have current blackout restrictions, click here. Blackouts Applicable to the Postseason.TV Subscription Service: Subscribers of the Postseason.TV subscription Service will be able to view fixed live camera angle video feeds of each MLB Postseason game. For these Services, you must submit your email address provided by either your Internet Service Provider or place of work. For example, clicking on a live MLB.TV link will perform and trigger a number of checks to make sure that you are located outside of the applicable blackout territory. Due to the foregoing blackout restrictions, you may be required to log in to each webcast (both for free and subscription fee webcasts) with a valid major credit card for address verification. In such a case, a temporary $1.00 authorization hold will be placed on your credit card, which will subsequently expire. You will not incur a charge for this authorization hold. IF YOU CIRCUMVENT, OR ATTEMPT TO CIRCUMVENT, ANY BLACKOUT RESTRICTION OR OTHER USE RESTRICTION: YOUR SUBSCRIPTION WILL BE SUBJECT TO IMMEDIATE TERMINATION AND A CHARGE OF ONE HUNDRED DOLLARS ($100.00) FOR EARLY TERMINATION; YOU MAY BE SUBJECT TO LEGAL ACTION; AND MLBAM RESERVES THE RIGHT TO REPORT SUCH MISCONDUCT TO APPROPRIATE LAW ENFORCEMENT AUTHORITIES. SHARING OF PASSWORDS TO ANY SERVICE, PRODUCT OR THE MLBAM PROPERTIES IS STRICTLY FORBIDDEN. IN ADDITION TO THE RIGHTS AND REMEDIES AVAILABLE TO MLBAM AS SET FORTH IN THE PREVIOUS PARAGRAPH, MLBAM RESERVES THE RIGHT TO CHARGE USERS THE FULL SUBSCRIPTION FEE FOR EACH INDIVIDUAL WITH WHOM THE USER HAS SHARED HIS/HER PASSWORD. 5. VOTES; CONTESTS; SWEEPSTAKES 6. LINKING 7. DISCLAIMER OF WARRANTIES B. EXCEPT FOR ANY WARRANTIES THAT MAY BE EXPRESSLY PROVIDED BY MLBAM AND/OR THE APPLICABLE VENDOR, THIS WEBSITE, THE OTHER MLBAM PROPERTIES, AND ALL MATERIALS CONTAINED OR DISTRIBUTED HEREIN AND THEREIN, INCLUDING, BUT NOT LIMITED TO, ALL PRODUCTS, MERCHANDISE, TICKETS AND SERVICES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. C. MLBAM DOES NOT WARRANT THAT: (1) THIS WEBSITE, THE OTHER MLBAM PROPERTIES OR ANY PRODUCTS OR SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; (2) DEFECTS OR ERRORS IN THIS WEBSITE, THE OTHER MLBAM PROPERTIES, THE PRODUCTS, MERCHANDISE OR SERVICES WILL BE CORRECTED; (3) THIS WEBSITE, THE OTHER MLBAM PROPERTIES, THE PRODUCTS, MERCHANDISE OR SERVICES WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; OR (4) ANY INFORMATION CONTAINED IN THIS WEBSITE, THE OTHER MLBAM PROPERTIES, THE PRODUCTS, MERCHANDISE OR SERVICES WILL BE ACCURATE OR RELIABLE. 8. LIMITATIONS ON LIABILITY B. IN NO EVENT SHALL MLBAM BE LIABLE FOR ANY BREACH IN TRANSACTION SECURITY CAUSED BY A THIRD PARTY ARISING OUT OF OR RELATING TO ANY ATTEMPT TO PURCHASE PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. C. IN NO EVENT SHALL MLBAM, ANY OTHER MLB ENTITY OR ANY VENDOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO USE OF OR INABILITY TO USE THIS WEBSITE OR OTHER MLBAM PROPERTIES INCLUDING, BUT NOT LIMITED TO, ANY TRANSACTION FOR PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF MLBAM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE LIABILITY OF MLBAM IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. THE MAXIMUM LIABILITY OF MLBAM, ANY OTHER MLB ENTITY OR ANY VENDOR FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH THIS WEBSITE, THE MERCHANDISE, THE SERVICES OR THE OTHER MLBAM PROPERTIES IS $50. D. IN NO EVENT SHALL MLBAM OR ANY OTHER MLB ENTITY BE LIABLE FOR ANY FAILURE, INTERRUPTION OR ERROR WITH RESPECT TO ANY ASPECT OF THIS WEBSITE OR THE OTHER MLBAM PROPERTIES, INCLUDING THE AVAILABILITY OF ANY FEATURE OR FUNCTIONALITY. 9. INDEMNIFICATION 10. TERMINATION 11. CHOICE OF LAW; JURISDICTION; ATTORNEYS' FEES 12. MISCELLANEOUS 13. ACCEPTANCE OF TERMS OF USE 14. NOTICE FOR CALIFORNIA CONSUMERS LAST UPDATED: June 12, 2009
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