We are happy to allow our Season Ticket Holders the opportunity to exchange their future game tickets, dollar for dollar for any game excluding premium games (listed further down this page).
With our unused ticket exchange program, season tickets from past games may be exchanged for any Monday-Thursday home games; excluding Opening Day. You may exchange your unused tickets for tickets in the same price category. For example, if you missed a game, and you have two season tickets in the Outfield Box, you may exchange for two tickets in an Outfield Box section for a Monday-Thursday game. If tickets are not available in your original seating category, your exchange tickets will be placed in the next available lower priced seating category.
We offer you the convenience of processing your exchange in one of the following ways:
For the 2013 season, we are pleased to allow our STH's to exchange into 67 of our 81 home games.
The following games are not available for exchange:
All exchange requests are subject to availability.
We ask that all exchanges are done at least 24 hours in advance of your desired game.
As a valued Season Ticket Holder, we are pleased to offer you tickets in addition to those included in your Season Ticket package. You will receive these bonus tickets are offered in the Pittsburgh Baseball Club and/or All You Can Eat Seats based on your tier. Benefits and tier information »
You may use your bonus tickets for any Monday-Thursday Pirates home game, excluding Opening Day. These Bonus tickets will be mailed to you along with instructions on how to redeem them.
This card allows you early access into the ballpark Monday - Saturday. Present your Season Ticket Holder ID card at the time of purchase to receive a 15% discount on merchandise purchases of $75 or more at the Majestic Clubhouse Store on Federal Street. Discount not valid on sale items, authentic or game used items, personalization or publications.
Food & Beverage and Majestic Clubhouse Store credit is based on your tier level below. Your loaded value coupon will be mailed to you in advance of the season along with instructions on how to reedem your value. Please take your voucher to any concession stand or the Majestic Clubhouse Store in PNC Park during any Pirates home game. Please be aware that this voucher should be treated like cash and cannot be replaced if lost or damaged.
With My Pirates Tickets, your online ticket manager, you can easily manage your Season and individual game tickets from a secure and convenient location. Update your account, sell your tickets on StubHub, or transfer tickets to friends and family. Contact your Season Ticket Service Representative or Customer Service Representative to access your login information and learn more! My Pirates Tickets »
Sign into your My Pirates Tickets account, select game and tickets that you would like to sell then click "Sell on StubHub". Follow the simple on-screen steps to set your price and choose how you would like to be paid.
In an effort to provide our Season Ticket Holders with the best possible service on game days, we've created our Season Ticket Holder VIP Room. A Season Ticket Services representative can assist Season Ticket Holders with any needs you may have regarding your account.
The VIP Room is located on the Corner of Federal Street and West General Robinson Street. It is open two hours prior to all home games until the conclusion of the 3rd inning for night and Sunday games. For day games Monday-Friday, the VIP Room will close at the conclusion of the 3rd inning and reopen at the end of the game for 30 minutes. Please note that the Season Ticket Holder VIP Room is not accessible from inside the ballpark, so feel free to visit us prior to entering the gates.
Season Ticket Holders receive discount pricing on additional individual tickets along with groups and Premium hospitality. Season Ticket Holder-Only Pricing »
We have various events throughout the year for our Season Ticket Holders based on your tier level:
Parking is available on both the North Shore and Downtown Pittsburgh. Learn more »
Yes, Prior to 7/15/13, you may pre-purchase parking through your Season Ticket Service representative. After 7/15/13, no season parking will be sold.
The following lots are available near PNC Park for Season Ticket plan purchase only:
If you pre-purchase your Season plan parking through your Pirates Season Ticket Service Representative, you will receive the passes with your Season Tickets. Parking passes are subject to availability and are not exchangeable or available for purchase on an individual game basis through the Pirates.
If you would like to speak to a representative from ALCO Parking Corporation, please contact them at (412) 323-4455 or visit www.alcoparking.com.
Customer Service Representatives are available at 1-800-BUY-BUCS, Option 8. Someone will be available to assist you should your representative not be available.
The Pittsburgh Pirates open PNC Park 30 minutes earlier for all Pirates Season Ticket Holders prior to all Monday through Saturday night games. This means Season Ticket Holders have access to the park a full hour prior to gates opening to the general public. To gain access two hours and thirty minutes prior to game time, simply show your Season Ticket Holder card or have your season ticket scanned.
The 2013 PNC Park gate times for Season Ticket Holders only are as follows: