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A-to-Z Guide

The Mariners have created the A-to-Z Guest Guide to assist in making your experience at Safeco Field the best it can possibly be. For information regarding topics not included, please call us at 206-346-4001. We look forward to seeing you at the ballpark!
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z


   A

Address
The street address is Seattle Mariners, Safeco Field, 1250 First Avenue South, Seattle, WA 98134. The mailing address is Seattle Mariners, P.O. Box 4100, Seattle, WA 98194. The phone number is (206) 346-4000. The Internet address is www.Mariners.com.

The All-Star Club
This private Club is an existing Premium Seating opportunity on the Suite Level of Safeco Field. Located above the first base line, this luxury lounge includes assigned terrace seating, private bar, and an all-inclusive buffet with carving station for 140 members and guests.

Art In the Park
Safeco Field and the adjoining parking garage feature a $1.37 million public art program. An Art Review Panel selected nine Northwest artists to create "Art in the Park." Artists include: Ross Palmer Beecher, Tina Hoggatt, Helen Lessick, Ries Niemi, Thom Ross, Stable (artist group of Linda Beaumont, Stuart Keeler and Michael Machnic), Gerard Tsutakawa, Gu Xiong and Donald Fels. The artwork (including the huge bronze mitt, the bat chandelier, the terrazzo floor and more) has been integrated into the overall ballpark design to enrich each guest's experience.

ATM Locations
There are eight BECU, surcharge-free, ATMs located outside and inside the ballpark. Locations are: outside the Home Plate Gate and the Left Field Gate, two on the Main Concourse at Section 128, Section 186, on the Wells Fargo Terrace Club at Section 233, and two on the Upper Concourse at Section 329.

Autographs
Guests may seek autographs from the time the gates open (2 hours prior to game time) until the end of batting practice (45 minutes prior to game time). Guests seeking autographs, in others' seating sections, must move to their ticketed seats 45 minutes prior to game time or when the ticket holder arrives.

Automobile Assistance
During and after games, AAA Washington offers free service to guests who are parked in the Safeco Field garage. If you are in need of assistance, AAA service is available by notifying any Parking Host.



   B

Baby Changing Tables
As a convenience to our guests with small children, baby-changing tables are located in most restrooms throughout the ballpark.

Banners and Signs
Banners and signs are permitted in the ballpark provided they are not obstructing the view of other guests or ballpark signage. They must be less than 3 feet in height, baseball related, in good taste, and not commercial or political in nature. The Mariners reserve the right to remove any banner or sign.

The Baseball Museum of the Pacific Northwest - Home of the Seattle Mariners Hall of Fame
A fun and informative destination that you will want to visit at Safeco Field is the Baseball Museum of the Pacific Northwest, which is the home of the Mariners Hall of Fame. Fans of all ages can learn the history of baseball in Seattle, which dates back to 1877, as well as experience exhibits featuring the members of the Mariners Hall of Fame, baseball equipment, the great announcers and other interesting displays. The Museum and Hall of Fame are located behind the Main Concourse between Sections 133 and 136.

Batting Practice
The Mariners hit 2 hours and 25 minutes before game time for one hour. Visitors hit 1 hour and 25 minutes before game time for 40 minutes. All batting practice times are subject to change due to events at the ballpark. Please note, the teams occasionally do not take batting practice for games with an afternoon start time (1:10, 1:40 and 3:40).

Beach Balls and Inflatable Items
For everyone's comfort and safety, all inflatable items are prohibited in the ballpark and will be confiscated.

Birthday & Anniversary Packages
Fans can purchase a Mariners Birthday Package ($24) or Anniversary Package ($36), plus tax and handling. Packages include a $25 Ivar's gift card, a scoreboard greeting, a Mariners tote bag and much more. Tickets are not included in these packages, but can be purchased when you order. This can be done by calling our Customer Service Department at 206-346-4001 or on our website, Mariners.com

Bottles, Cans & Outside Beverages
No bottles, cans or outside beverages (including water/ice) may be brought into Safeco Field. Exceptions are made for guests with medical needs, baby bottles and unopened, soft-sided, single-serve containers (such as small milk cartons, juice boxes, etc.). Guests may bring in empty plastic sports bottles and fill them at any of the 66 drinking fountains located throughout the ballpark.

Broadcasts
Click here for a complete list of television and radio Broadcast Affiliates or the Broadcast Schedule.

Bullpen Market
The Bullpen Market, located on the street level in Left Field, is a great place to enjoy the many varieties of food and beverages while viewing the 12,500 personalized bricks that make up the Fan Walk. The Bullpen Market is accessible through the Center Field Gate or the stairs adjacent to Section 152 and 187.

Bullpen Pub
The Bullpen Pub provides a sports bar experience with the fun and excitement of the ballpark. Fans can peek into the bullpen and watch the manually operated scoreboard from behind.

Bicycle Parking Options
Bicyclists have two options for bicycle parking during games.

  1. Plaza Bike Racks: Adjacent to the Safeco Field Garage on the exterior plaza.
  2. Bike Cage with Racks: To keep your bicycle out of the elements you can use our bike cage located inside the Safeco Field Garage. The cage can be accessed via the Level 2 North entrance. Hours of operation are 8:00 am until 1 hour after the conclusion of the game.
Safeco Field is not responsible for lost or stolen property.



   C

Cameras & Camcorders
Personal photography and video are permitted in the ballpark provided the images are for personal use only; however, videotaping any game action is prohibited. Photographic support tools that may interfere with others' enjoyment of the game (tripods, professional lenses - larger than 200 mm, etc.) are not permitted in the ballpark.

Children / Strollers
Children, two years of age and under, do not require a ticket to attend a game, provided they sit on the lap of an accompanying adult. Fold up strollers should be stored under your seat or checked at a Guest Service Center.

Code of Conduct
The Seattle Mariners are committed to creating a safe, clean and friendly experience for our guests at Safeco Field. Our staff will proactively intervene to support an environment where guests can enjoy the Safeco Field experience free from unacceptable behavior, including the following:

  • Foul/abusive language or obscene gestures
  • Intoxication or other signs of impairment related to alcohol consumption
  • Use of tobacco products in any form.
  • Displays of affection not appropriate in a public, family setting
  • Obscene or indecent clothing
  • Any disruption of the game or event, including throwing of objects or trespassing on the playing field or in restricted areas
  • Sitting in a location other than the guest's ticketed seat
  • Fighting, taunting, or making threatening remarks or gestures.

Any guest not adhering to the above code or behaving in an unruly manner will be removed from the ballpark. The Seattle Mariners and Safeco Field management reserve the right to determine what is unruly or unacceptable behavior, warranting removal.

If anyone is interfering with your enjoyment of our facility, please contact the nearest Safeco Field Host for assistance.

Containers & Coolers
Hard-sided coolers are not permitted into the ballpark. Guests may bring in bags that do not exceed 16"x16"x8" which must be stored under the seat. Security personnel are required to open all bags at the gates for visual inspection before entry. (see Food and/or Bottles, Cans & Outside Beverages information).



   D

Day of Game Staff Schedules
This link is for day of game employees only to retrieve work schedules. The section requires user ID. Questions should be directed to the Seattle Mariners at 206-346-4054
Work Schedules

Diamond Club
The 370 seats in the first eight rows behind home plate comprise the Diamond Club seating area. For more information about the Diamond Club features, click here or contact a Mariners account executive at (206) 346-4001.

Donation Requests
Donation requests for a charitable fundraiser can be made in writing to the Seattle Mariners, Attn: Charitable Donations, P.O. Box 4100, Seattle, WA 98194. Requests must be submitted on organizational letterhead with the date and purpose of the event. All requests should be made at least six weeks prior to the date of the event. Complete Mariners Care Donations info »



   E

Elevators/Escalators
There are four sets of escalators at Safeco Field. Escalators inside the Home Plate and Left Field Gates provide service between the Field Level and the Main Concourse. The escalators on the Main Concourse behind Section 142 provide access to the Club and Suite Levels and the Upper Concourse. The escalator at Section 125 on the Main Concourse serves the Upper Concourse only. Elevators are located throughout the facility for wheelchair access.

Emergency Procedures
In the event of an emergency at Safeco Field, guests should follow instructions given via the public address announcer, seating hosts, uniformed security, police and medical personnel. If an emergency requires evacuation of Safeco Field, exit directions will be given over the public address system and scoreboards. During emergencies, do not use elevators and escalators. All guests will be directed to exit the ballpark using the stairs or ramps. Please contact a seating host or visit guest services at section 128 if you have any questions or require an accommodation.

Exit & Re-Entry
If you leave the ballpark but plan on returning during the same game, you must have your ticket scanned for re-entry by a Gate Host prior to exiting.



   F

Family Restrooms
For your convenience there are six family restrooms located throughout the ballpark. Each provides a private area for you and your child, and includes baby changing tables.

Family Sections
A special alcohol-free Family Section in Section 103 is available for all Mariners games. No alcoholic beverages may be sold or brought into this area.

FanGrams
Fans can purchase a Mariners FanGram for birthdays, anniversaries, engagements, graduations, job promotions, wedding proposals, welcome home messages, special greetings or if they just want to see their name in lights! FanGram messages are $100 each, they will run at the end of the sixth inning and can be purchased through our Customer Service hotline Department at 206-346-4001 or on our website, Mariners.com.
More Information »

Fan Mail
Cards and letters to players and personnel can be sent to: Player's Name, c/o Seattle Mariners Baseball Club, P.O. Box 4100, Seattle, WA 98194. While the Mariners do not encourage mailing items to be autographed, guests should be advised that there is an assumed risk involved when mailing an item. Though reasonable precautions will be taken, Seattle Mariners players, management and staff are not responsible if an item is unable to be signed or is not returned.

"Fan Walk" Bricks
Located in the Bullpen Market, the "Fan Walk" consists of more than 12,500 paving bricks inscribed with the names and sentiments of Mariner fans. The main Guest Service Center at Section 128 has a full list of all brick locations.

Field Access
Only authorized personnel with proper credentials will be permitted on the field before, during or after a game. Any unauthorized person going onto the field will be removed and subject to arrest and prosecution.

First Aid
First Aid Stations are located at Sections 128 and 329. If you need immediate assistance please notify any Safeco Field Host or visit the nearest First Aid station.

Food
Nominated by Food Network for having the 'Best Ballpark Eats In America' and ranked by an ESPN poll as having the 'Best Signature Ballpark Food' (Ivar's Salmon and Hebrew National Kosher Hot Dogs), Safeco Field offers a wide variety of food sure to satisfy any taste. We feature numerous concession locations including 62 food stands, 26 kiosks, one restaurant and one pub. Food varieties are bigger and better than ever: Mariner Dogs, tacos, pizza, nachos, barbecue items, sushi, healthy alternatives, ice cream, espresso and much more (including, of course, beer and peanuts!).

Food brought into the ballpark must be wrapped, bagged or inside a container. Items such as apples and oranges must be quartered. Personal food items cannot be carried into any of the restaurants, lounges or suites.

Foul Balls & Home Run Balls
We encourage you to keep any balls that are hit into the stands. However, batted balls can be dangerous and we ask that you stay alert at all times. If you would like to lessen your risk, the Mariners will exchange your ticket for one in the Upper Level prior to the first pitch being thrown.



   G

Gate Times
All gates open two hours prior to game time. Gate times may vary for special events such as Opening Day and the Postseason.

Gift Cards
Complete Gift Card information »

Group Outings & Private Events
Complete Group Outing information »

Group Suite Rentals
Have a large group? Group Suites are a great way for your business, club or organization to host an unforgettable event at Safeco Field. Complete Group Suite information or call (206) 346-4001.

Group Tours
Is your company, community group or school looking for a unique group activity? Group tours of Safeco Field are available year round. See areas of the ballpark that are not normally accessible, including the press box, luxury suites and more! More Safeco Field Tour information.

Guest Service Centers
There are three locations to serve you: the Main Concourse at Section 128, the Wells Fargo Terrace Club Level at Section 233 and the Upper Concourse at Section 329. Guest Service Representatives can help with questions or comments, check strollers and assist in finding lost guests or items.

Guests With Disabilities
Click here for complete Guests With Disabilities Services »



   H

Hit It Here Café
The Hit It Here Café is located above Right Field on the Terrace Club Level and offers spectacular views and full-service dining. For more information or to purchase tickets, see complete Hit It Here Café Information »



   J

Jersey Lettering
The same department that creates the Mariners on-field jerseys offers you personalized stitching of the authentic letters and numbers used by every team in Major League Baseball. Stop by the second floor of the Mariners Team Store, located on the Main Concourse behind third base. Choose your name or the name and number of your favorite player and we will customize your jersey while you wait.



   K

Kids' Clubhouse
From toddlers to teens, the Kids' Clubhouse has cool stuff for kids. Our store features everything a kid could want, including apparel and Mariner Moose items! The Kids' Clubhouse is located in the Center Field Plaza on the Main Concourse.



   L

Lost & Found
If you have misplaced an item or have become separated from your party, please proceed to the Main Guest Service Center located at Section 128. After a game you can call 206-346-4444 for assistance on lost items. Items will be kept for one month before being donated to charity.

Lost Children
Guests are encouraged to instruct children in their group what to do if they become lost. If a child gets lost or separated from his or her group, the child should ask the nearest Safeco Field Host for help. A lost child will be taken to the Guest Services Center at Section 128. Parents looking for a lost child should follow the same procedure.



   M

Mariners Care
The side of Mariners Baseball you don't always see. Complete Mariners Care information »

Mariners Care Silent Auctions
The Mariners will be hosting silent auctions to benefit Mariners Care, the Mariners non-profit foundation, every Saturday home game this year. Guests can visit Section 128 to view and bid on select memorabilia. Bidding will begin when the home plate gates open and conclude at the end of the sixth inning.

Mariners Magazine
Mariners Magazine, the official program of the Mariners, contains fine color photography, the latest news and in-depth features. Guests can purchase Mariners Magazine online, at any Mariners Team Store, at souvenir stands throughout Safeco Field, or by calling (206) 346-4001.

Meetings
Looking for a unique location for your next meeting? Safeco Field offers a wide variety of rooms featuring outstanding amenities and services that are sure to make your event a big hit. To learn how you can host your next function at the ballpark, call (206) 346-4228. More Safeco Field Event information.

Merchandise
Visit the flagship Team Store, open year-round, located on First Avenue South or from inside the ballpark on the Main Concourse near Section 142. Our Kid's Clubhouse is conveniently placed next to the Seattle Children's Hospital Playfield on the Main Concourse. MVP Souvenirs stores are located on the Main Concourse at Section 110 and on the Upper Concourse at Section 327. The Majestic Mariners Clubhouse is located on the Wells Fargo Terrace Club Level at Section 227 and the Silver Slugger Shop is located on the Upper Concourse at Section 333. Team Store Information.

Moose Den
Located in Center Field on the Main Concourse, the Moose Den provides our younger fans an opportunity to meet the Mariner Moose periodically during each Mariners home game. Photo opportunities are provided for all Guests.

Moose Requests
Complete Mariner Moose information »



   N

Nintendo Fan Network (NFN)
Guests have the opportunity to download NFN to their Nintendo DS free of charge. This gives access to: order food and beverages, watch broadcast video and much more. Download stations are located in the following areas: NFN Kiosks in Section 143 and 186, along the concourse near the signs in Sections 108, 116, 123, 134, 227, 238, 314, 327, 333, 344, in front of Suites 27 and 55, and in the Diamond Club and Bullpen Market.

Noisemakers
For the comfort and enjoyment of our guests, noisemakers of any type (e.g., air horns, cow bells, etc.) are prohibited.

Nursing Mothers Lounge
Nursing accommodations are available in our Nursing Mothers Lounge adjacent to the Guest Services Center at Section 128.



   O

Open-Air Ballpark
Safeco Field is an open-air ballpark that has neither heating nor air conditioning systems in the seating bowl. Seasonal outdoor clothing and sunscreen are recommended. Merchandise items ranging from ballpark blankets to gloves and sunglasses are available at our Team Stores and souvenir locations throughout the ballpark.



   P

Parking & Transportation
Parking is available at the Safeco Field Garage and various surrounding locations near the ballpark. Click here for information on Parking and transportation.

Prohibited Items
The Mariners do not allow fireworks, inflatable items, laser pointers, noisemakers or weapons in Safeco Field.

Police & Security
For your safety and convenience, police and official security personnel are stationed throughout the ballpark. If you have an emergency, please notify the nearest Safeco Field Host immediately.

Promotions & Events
For information on upcoming Mariners promotions and events, click here for a complete list of dates and giveaways.



   Q

Questions
Please feel free to ask any Safeco Field Host about any aspect of the ballpark. Also for your convenience, Guest Service Centers are located at Sections 128, 233, and 329.



   R

Radio
See Broadcasts.

Roof
Safeco Field is equipped with a state-of-the art, rubberized sheet metal retractable roof. The roof has three panels that nest on top of one another when the roof is open. The roof's length of span when closed is 665 feet and covers 8.9 acres. At its highest point when closed, the roof is 215 feet above the field. It takes 10-20 minutes to open or close the roof, depending on wind and other factors.

Roof Movement
The decision to open or close the roof is one of the most frequently debated at Safeco Field, right up there with which reliever to put into the game or which pinch hitter to use. The Mariners' number one priority is that baseball be played in Safeco Field in the best possible conditions. A very close second is the comfort of our fans. Keep in mind that weather forecasting is not an exact science and also that opening and closing the roof is distracting to the players - both the Mariners and the visiting team.

It is the team's decision whether or not to have the roof open at the start of a game. After the game starts, Major League Baseball rules are very specific. If the roof is open and climatic conditions warrant it, the roof can be extended in the middle of an inning. Once the roof is closed during a game, it will not be re-opened. If a game begins with the roof closed, it may be opened only between innings and the visiting team may challenge the decision to open it. If the visitors opt to challenge, the decision becomes the discretion of the Umpire Crew Chief.



   S

Scoreboards
The main scoreboard towers over Center Field with a giant high-resolution LED video monitor and an even larger matrix board for graphics and animation. Additional scoreboards include two play-by-play game summaries, pitch type and speed, out-of-town scoreboard, three community relations displays and one old-fashioned, hand-operated scoreboard in Left Field.
Scoreboard Message Information »

Scorecards
Scorecards can be purchased at all souvenir stands.

Seattle Children's Hospital Playfield
This area is located in Center Field on the Main Concourse and is designed for our younger guests. It features a playground, Moose's Munchies concessions, the Seattle Children's Hospital Wishing Well and the Kid's Clubhouse Store. Television monitors are conveniently placed so parents won't miss any of the game.

Senior Sundays
Every Sunday home game is Seniors Day. Fans 60 years of age and older can purchase View Reserved tickets for $10. (Day of Game: $11. Prime games 5/17, 6/21, 7/26, 8/16, and 9/20 - add $5 per ticket.)

Sky Bridges
The parking garage Sky Bridges are reserved for Wells Fargo Terrace Club Level, Suite Level ticket holders and for guests with disabilities. These entries open two hours prior to game time.

Smoking Policy
In compliance with the Washington Clean Air Act, Safeco Field is a no smoking (including chewing tobacco) facility. Smoking is not permitted in any location inside Safeco Field or within 25 feet of all entrances, windows and ventilation intakes. Smoking is permitted only in designated areas 25 feet away from the Home Plate, Right Field, Left Field and Center Field Gates, as well as the north end of the Parking Plaza. Guests exiting the ballpark to smoke must have their ticket scanned for re-entry by a Gate Host prior to exiting.

Speakers Requests
Speaker requests can be made in writing to the Seattle Mariners, Attn: Speakers Bureau, P.O. Box 4100, Seattle WA 98194. Requests should be made four to six weeks in advance of the event.

Speed Pitch
Take your game to the next level at the Mariners Speed Pitch located in the Bullpen Market. Test your accuracy and velocity at this interactive attraction that features a lifelike catcher and batter. All proceeds benefit Mariners Care.

Suites
Click here for complete information about Private Suites and Group Suites.



   T

Tailgating
King County ordinances prohibit the consumption of alcohol or use of open flame in the Safeco Field parking garage.

Taxis
A taxi stand is located on the NW corner of First Avenue South & Royal Brougham. This location may vary due to anticipated road construction projects.

Television
See "Broadcasts."

Team Stores
See complete Mariners Team Store information »

Terrace Club
See complete Terrace Club information »

Tickets
Tickets can be purchased online at SeattleMariners.com by clicking the links on the Regular Season Schedule. Click here for more Single Game Ticket Info, including other ways to purchase.

Tours
Safeco Field is the fabulous home of the Seattle Mariners. Guests are treated to a 19.59-acre outdoor baseball park with real grass and a retractable roof.

Tour one of the premier baseball facilities ever built, including areas of the ballpark that are not normally open to the public: press box, luxury suites, field, dugout and visitor's clubhouse. Cameras welcome! (All areas are subject to availability depending on activities within the ballpark.)
Click here for complete Safeco Field Tour information »



   W

Weapons
For the safety of all guests, weapons will not be permitted in Safeco Field. The only exception to this is law enforcement personnel in the performance of their official duties. The presenter of a game ticket consents to a reasonable search for weapons before entering. Failure to comply with the above conditions will result in no admittance or ejection.

Wheelchairs
Wheelchair escorts for our guests are available on a first-come, first-served basis to assist guest to and from the entry gates or the Safeco Field Parking Garage. See complete Guests With Disabilities Service Information »

Will Call Window
Will Call tickets purchased through Ticketmaster can be picked up at the Will Call windows located at Left Field, on Edgar Martinez Drive South or Center Field. All other Will Call tickets may be dropped off or picked up at the Will Call windows located on Edgar Martinez Drive South. Will Call opens two hours prior to game time. Photo ID and credit cards used for purchase may be required to pick up tickets.