If the game numbered on the face of your ticket did not complete five (5) full innings, you have the option to exchange your ticket for another home game, or refunds will be available up to thirty (30) days following the conclusion of the season.
Tickets may be exchanged at the Scottsdale Stadium Box Office Monday through Friday during non-game days. All ticket exchanges are subject to availability.
Season ticket holders do not have to submit their tickets. A refund will automatically be generated within thirty (30) days of the conclusion of the season to the account holder of record.
Internet/phone ticket holders do not have to submit their tickets. Tickets purchased online at sfgiants.com or by phone through Tickets.com will be automatically refunded within thirty (30) days of the conclusion of the season to the credit card account holder of record.
Tickets purchased at AT&T Park or Scottsdale Stadium will be redeemed through the mail by sending tickets to the Giants as follows:
Tickets purchased at Giants Dugout Stores may be redeemed by sending tickets to the Giants as follows: