Future Game Exchanges

2017 SEASON TICKET HOLDER FUTURE GAME EXCHANGE GUIDELINES

Rays Season Ticket Holders have a number of options to exchange tickets for games that they are not able to attend. Below are guidelines for future game exchanges, which provide great flexibility for games that have yet to be played.

All 80 regular season games may be turned in for exchange to receive a different game based on the options below.

Exchange at No Cost

Click on the link above for a list of 71 games that can be received via exchange at no additional cost.

Example: Tuesday, May 23 vs. Los Angeles Angels can be exchanged for Wednesday, June 7 vs. Chicago White Sox at no additional cost.

These 71 games may also be turned in for exchange to receive the nine games listed below, which may incur an upgrade cost.

 

Upgrade Exchange

Tickets for these three games may be exchanged for any regular season game at no additional cost:

1. Sunday, April 2 vs. New York Yankees
2. Tuesday, September 19 vs. Chicago Cubs
3. Wednesday, September 20 vs. Chicago Cubs


Tickets for these six games may be exchanged for any regular season game at no additional cost except for Opening Day and games against the Chicago Cubs, which may incur an upgrade cost:

1. Saturday, May 20 vs. New York Yankees
2. Sunday, May 21 vs. New York Yankees
3. Saturday, July 8 vs. Boston Red Sox
4. Sunday, July 9 vs. Boston Red Sox
5. Saturday, September 16 vs. Boston Red Sox
6. Sunday, September 17 vs. Boston Red Sox

 

How to Exchange

Submit your future game exchange request within three (3) business days of the game being turned in and the game requested. Email seasonticketservices@raysbaseball.com with the following info:

  • Your Rays account number.
  • The game date and the seat numbers you wish to turn in for exchange (also include parking passes if applicable).
  • The game date and number of tickets you wish to receive.
  • Any special seating request (you will receive seats closest to your original seats, based on availability).

 

Number of Exchanges

  • Full Season Ticket Holders may exchange up to 10 future games without a fee. Any exchanges requested over the 10 game limit will be assessed a $10 fee per ticket.
  • Weekend & Weekday Ticket Holders may exchange up to 5 future games without a fee. Any exchanges requested over the 5 game limit will be assessed a $10 fee per ticket.
  • Friday, Saturday, Sunday, Matinee and Big 22 Ticket Holders may exchange up to 3 future games without a fee. Any exchanges requested over the 3 game limit will be assessed a $10 fee per ticket.

 

Additional Info

  • Your new tickets from exchange will be loaded to your Rays Card, unless otherwise specified.
  • The original season tickets may be exchanged only once. Tickets that have already been exchanged may not be turned in again. Exchanged tickets may not be combined with any group sales orders or special events.
  • Single game tickets, group tickets and other types of tickets may not be exchanged.
  • Future game exchanges are ticket-for-ticket and may not be combined to exchange for tickets in a higher priced category or multiple tickets in a lower priced category.
  • Game dates, times, opponents and pricing are subject to change.
  • Future game exchange guidelines are subject to change.