Below is an advertisement.


« Return to StubHub Overview

Frequently Asked Questions:          Seller Q&A          Buyer Q&A
Buyer Q & A
Find answers to frequently asked questions.
Q: What is StubHub?
StubHub is the official fan-to-fan ticket resale marketplace of the New York Yankees. At StubHub, you have access to tickets on one of the world's largest ticket marketplaces.

And with the StubHub app, your next night out is right at your fingertips. Personalize the app with your teams and artists, discover new favorites and grab tickets, whenever you want.

Q: What are the benefits to buying tickets at StubHub?
StubHub provides a safe and secure place to buy and sell tickets, excellent customer support 24/7 and the StubHub FanProtect® Guarantee. [What is this?]

StubHub also offers:
  • Tickets delivered in the StubHub app. With the StubHub app, you can just show your phone at the gate for easy entry to the game
  • An innovative and easy-to-use experience, with interactive seat maps to help you find the right tickets at the right price
  • No back and forth communication with sellers--just quick and easy ticket purchases
  • National marketing programs and partnerships with teams, artists and media to attract the largest possible pool of potential sellers, which means you have access to a wider selection of tickets
Q: How do I buy tickets at StubHub?

Go to StubHub to begin your search.

Buy your tickets at StubHub »

Once you've found the game you want to see, select filters to help you find the best tickets:

  • Use the interactive seat map to view ticket price ranges by section and limit your search results to certain sections or zones
  • Select how many tickets you want and use the price slider to view a specific price range, number of tickets or both
  • Find tickets with specific seat features - such as "Aisle" or "Exclude obstructed view" - by selecting the corresponding check boxes

When you find the perfect tickets, pay for them with your PayPal account or a credit or debit card.

Q: How will I receive the tickets I buy at StubHub?

Your tickets will be delivered in the StubHub app on your mobile device.

If the seller made their tickets available for Instant Download, they'll be available within minutes of placing your order. If the tickets aren't available for Instant Download, StubHub will let you know when they'll be ready.

As soon as your tickets are ready, StubHub will send you an email with info on how to use the StubHub app on your mobile device to view your tickets. Just show your phone at the gate for easy entry into Yankee Stadium.

Q: How much does it cost to buy tickets on StubHub?
The final price you pay includes the ticket price, plus any applicable service, delivery or transaction fees.
Who do I contact if I need help or have a question?
Chat: You can chat with StubHub anytime, anywhere - 24 hours a day, 7 days a week.

Phone: Or you can call StubHub 1.866.STUBHUB (1.866.788.2482) during business hours for the same great service

Q: What is the StubHub FanProtect® Guarantee?
For buyers, StubHub guarantees:
  • You'll get the tickets you ordered in time for the event and they'll be valid for entry
  • If that doesn't happen, we will locate comparable replacement tickets or send you a refund
  • You'll get a refund if your event is cancelled and not rescheduled

Get more info about the StubHub FanProtect® Guarantee