What is the Toronto Blue Jays Flex Pack Card?
The Toronto Blue Jays Flex Pack Card will permit the Authorized Holder to access all seats for all Selected Games constituting his/her total 2013 Flex Pack purchase. Flex Pack Cards were issued only to 15 Game Flex Packs and 10 Game Flex Packs that were purchased before December 2012.
The Flex Pack Card can also be loaded with dollar value that, subject to certain restrictions, can be redeemed for additional tickets, merchandise or any food and beverage product at select concession stands inside of Rogers Centre. Selected Flex Pack Cards (those who meet qualifying terms and where the ticket package has been purchased before December 7, 2012) will be loaded with $50 promotional value which will expire on September 30, 2013. As the dollar value stored on the card is spent, more value can be added by visiting the Rogers Centre Gate 9A box office during regular hours of operation.
How does my Flex Pack Card work?
In order to utilize the Flex Pack Card for access to any of the Selected Games, the Authorized Holder must enter Rogers Centre™ at the gate designated on the front of the Flex Pack Card, or such other gate as directed, and present the Flex Pack Card to the ticket taker.
The ticket taker will swipe the Flex Pack Card. Upon confirmation of the account and Authorized Holder's right to admission for the applicable Selected Game and number of seats, the Authorized Holder will receive a location slip bearing the applicable seat location(s) and other information. This location slip is the Authorized Holder's evidence of the right to occupy the specified seat location(s) during the applicable Selected Game and must be presented, along with the Flex Pack Card, upon request. The location slip cannot be replaced if lost or stolen.
Is the Flex Pack Card transferrable?
The Flex Pack Card is issued by and remains the property of the Club and may not be sold, transferred or licensed. The Authorized Holder is responsible for all activity associated with his/her Flex Pack Card, whether or not he/she authorized that activity. Anyone attempting to use a Flex Pack Card may be required to present valid photographic identification.
What happens if I lose my Flex Pack Card?
The Flex Pack Card is automatically registered when issued. The lost card will be cancelled and we will replace lost cards and transfer any selected games and/or dollar value to a new card. Lost Flex Pack Cards are subject to a reprinting fee of $15 per reprinting transaction.
Can I reload my Flex Pack Card?
Yes. Tickets purchased in addition to your Flex Pack seats can be added to your card and accessed as you would your Flex Pack seats.
Balances on the card can be reloaded by visiting the Gate 9A box office during regular hours of operation.
How may I check the balance on my Flex Pack Card?
Click on Check My Balance tab. You may also have your balance checked for you by calling 416-341-1234 of visiting the box office during normal business hours.